Mail Services Associate (part time 10:30am-4:30pm) - The Millennium Group

KEY RESPONSIBILITIES:

• Dry Cleaning Services
  • Service company employees who drop off dry cleaning.
  • Adheres to the required processes for preparing the dry cleaning for service.
  • Battery Recycling
    • Handle battery recycling process which includes handheld electronics: iPods, PDAs, pagers, etc.
    • Used Office Supply Program
      • Manage the collection, pick up and inventory all used office supplies on campus.
      • Track the inventory on a spreadsheet update weekly for CSCB Admins.
      • Gift Cards
        • Sale gift cards at the customer service window adhering to the company processes.
        • Conference Room Reservations
          • Make Conference Room reservations for employees

• Complete other tasks as may be assigned by the Manager.

QUALIFICATIONS:

• High school diploma or equivalent.
• Two or more years of experience as a Customer Service Associate in a corporate environment.
• Strong work ethic; diplomatic; team- and service-oriented; builds strong working relationships.
• Exhibits superior verbal communication and phone skills.
• Consistently demonstrates professional demeanor, appearance and attitude.
• Proven ability to remain calm under pressure; resilient.
• Sound judgment and problem-solving ability.
• Anticipates challenges and key deliverables well in advance of deadline; adept at forecasting needs and plans workload and calendar accordingly; performs tasks with a sense of urgency and consistently meets deadlines.
• Able to appropriately handle confidential and highly sensitive material.
• Demonstrated ability to be flexible and adapt to an ever-changing work environment.
• Assertive and resourceful; motivated; willing to ask questions and take initiative without direction must be fluent in English and be able to communicate clearly.