Mail Clerk - Apidel Technologies

Massasoit Community College - Mail Clerk - Brockton Campus

Reports to the Director of Administrative Services

Job Description:

Strong communication skills

Answers and transfers telephone calls, handling multiple lines in a professional manner

Sorts incoming mail for distribution

Distributes and collects mail

Weighs mail to determine proper postage

Performs related work as required.

Responsibilities and Duties:

Operates switchboard and connects callers to appropriate people or resources as well as answers in-person questions from faculty, staff, students, and visitors.

Expedites phone calls by giving clear, concise, specific information.

Provides current and correct information to visitors and callers.

Examines outgoing mail and packages, seals envelopes when necessary, weighs outgoing mail, determines proper postage, and applies postage by using postage meter.

Ability to follow oral and written instructions.

Ability to communicate effectively in oral expression.

Ability to deal tactfully with others.

Ability to establish and maintain harmonious working relationships with others.