Mac Desktop Engineer - ICONMA, LLC
Foster City, CA 94404
About the Job
Mac Desktop Engineer
Location: Foster City, CA /Hybrid
Duration: 6 Months
Description:
Job description:
This position is part of the IT department at Client and belongs to the Endpoint Engineering team. As a Client Mac Desktop Engineer, you will play a pivotal role in promoting the best possible employee experience and the highest levels of productivity.
Your responsibilities will include the evaluation, recommendation, design and engineering of products utilizing the industry’s leading technologies. Working within a dynamic team, you will be surrounded by exceptional peers, engaging in diverse and challenging tasks that offer ample opportunities for continuous learning and professional growth.
Key responsibilities:
Design and engineer macOS systems adhering to Client standards for optimal performance and stability
Develop, engineer, and evolve macOS computer policies, configurations, and workflows
Diagnose advanced issues arising during the integration of macOS with third-party hardware and software, conducting root cause analyses
Collaborate with cross-functional teams to deliver macOS solutions that are not only reliable and secure but can also operate seamlessly at scale
Continuously analyze current processes and procedures, providing recommendations for maintenance or improvements to enhance efficiency
Create comprehensive documentation, including standard operating procedures, configuration guides, and knowledge base articles, ensuring clarity for both technical and non-technical stakeholders
Stay current with industry trends and advancements in macOS technologies to recommend and implement improvements
Required Skills:
A minimum of 5 years of hands-on experience supporting macOS within a large enterprise environment
Proficiency in administering Jamf Pro for comprehensive computer management
Outstanding product and industry knowledge of macOS, demonstrating a deep understanding of its functionalities and best practices
Proficiency in Bash or Python scripting for efficient automation and system customization
Familiarity with software development environments and tools commonly used by software developers on macOS
Ability to research and drive complex technical solutions comprising multiple technologies
Excellent communication skills, with the capability to articulate technical information effectively to both technical and non-technical stakeholders
Preferred Skills:
Hands-on experience with Service NOW, demonstrating proficiency in utilizing this platform for efficient IT service management
Certifications in macOS administration or JAMF 300+, highlighting a commitment to professional development and mastery of relevant technologies
Experience with Google Admin MDM, showcasing proficiency in managing and optimizing mobile devices within a Google ecosystem
Knowledge of DevOps practices and tools, showcasing an understanding of collaborative and automated software development processes
As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Location: Foster City, CA /Hybrid
Duration: 6 Months
Description:
Job description:
This position is part of the IT department at Client and belongs to the Endpoint Engineering team. As a Client Mac Desktop Engineer, you will play a pivotal role in promoting the best possible employee experience and the highest levels of productivity.
Your responsibilities will include the evaluation, recommendation, design and engineering of products utilizing the industry’s leading technologies. Working within a dynamic team, you will be surrounded by exceptional peers, engaging in diverse and challenging tasks that offer ample opportunities for continuous learning and professional growth.
Key responsibilities:
Design and engineer macOS systems adhering to Client standards for optimal performance and stability
Develop, engineer, and evolve macOS computer policies, configurations, and workflows
Diagnose advanced issues arising during the integration of macOS with third-party hardware and software, conducting root cause analyses
Collaborate with cross-functional teams to deliver macOS solutions that are not only reliable and secure but can also operate seamlessly at scale
Continuously analyze current processes and procedures, providing recommendations for maintenance or improvements to enhance efficiency
Create comprehensive documentation, including standard operating procedures, configuration guides, and knowledge base articles, ensuring clarity for both technical and non-technical stakeholders
Stay current with industry trends and advancements in macOS technologies to recommend and implement improvements
Required Skills:
A minimum of 5 years of hands-on experience supporting macOS within a large enterprise environment
Proficiency in administering Jamf Pro for comprehensive computer management
Outstanding product and industry knowledge of macOS, demonstrating a deep understanding of its functionalities and best practices
Proficiency in Bash or Python scripting for efficient automation and system customization
Familiarity with software development environments and tools commonly used by software developers on macOS
Ability to research and drive complex technical solutions comprising multiple technologies
Excellent communication skills, with the capability to articulate technical information effectively to both technical and non-technical stakeholders
Preferred Skills:
Hands-on experience with Service NOW, demonstrating proficiency in utilizing this platform for efficient IT service management
Certifications in macOS administration or JAMF 300+, highlighting a commitment to professional development and mastery of relevant technologies
Experience with Google Admin MDM, showcasing proficiency in managing and optimizing mobile devices within a Google ecosystem
Knowledge of DevOps practices and tools, showcasing an understanding of collaborative and automated software development processes
As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Source : ICONMA, LLC