Luxury Maintenance Assistant Supervisor - KROMER INVESTMENTS, INC.

Main job tasks and responsibilities:

• Assist Property Manager with hiring and retaining exceptional service personnel.
• Supervise service team members and conduct meetings regarding the priorities and assigned duties of each workday.
• Provide constructive feedback to team members by coaching them to better performance and counseling when work is not at expected and acceptable levels.
• Maintain open communication with Property Manager and ensure Property Manager is immediately informed of any personnel performance issues.
• Assist with scheduling of Maintenance Technicians, Housekeepers, and Groundskeepers/Porters.
• Ensure that all make-ready repairs and services are completed correctly, on time and within budget.
• Diagnose and perform minor and routine maintenance and repair on a daily basis (these include):
• Electrical and plumbing (including sewer lines).
• A/C and heating systems (proper certification may be required for some repairs).
• Appliances (when applicable).
• Water irrigation systems.
• Stairs, gates, fences, patios, railings.
• Tile, carpet, flooring.
• Roofing, gutters, fasteners.
• Interior/exterior lights.
• Fireplaces, ceiling fans.
• Gas fixtures and appliances (when applicable).
• Shutters, doors, cabinets, windows, sliding glass doors, boiler, gas, and electric.
• Door locks, mailboxes and locks.
• Security systems and fire protection equipment.
• Ceiling leaks.
• Walls.
• Pool area, tile, Jacuzzi, pool furniture.
• Inspect vacated apartments, assess move-out charges and complete make-ready checklist. Perform duties to restore apartments to “market ready” status. Re-inspect vacant apartments after make-ready operations have been completed.
• Maintain accurate records regarding preventive maintenance, service requests received, apartment make-ready status and work in progress.
• Constantly be aware of the condition of physical property throughout the property and immediately correct unsafe conditions like, broken gates leading to pools, open holes and broken exterior lights.
• Report all major repairs and requisitions to the Property Manager prior to any expenditure of funds.
• Assist Property Manager in the preparation of the annual property budget.
• Maintain inventory of spare parts and maintenance materials.
• Identify all utility meter cut-offs, apartment and fixture cut-offs, sewer clean-outs.
• Schedule and perform routine preventive maintenance on all appropriate equipment on a regular basis.
• Maintain all tools in excellent condition.
• Assist in planning and leading safety meetings.

Key Competencies:

• Must be technically proficient with a hands-on attitude and also possess solid leadership and communication skills.
• Must have knowledge of property warranty.
• Ability to organize, motivate and lead others.
• Provide own tools and be knowledgeable and skilled in the safe use and maintenance thereof.
• Use safety equipment (for example, goggles, masks, gloves) as tasks dictate.
• Ability to work well as part of a team.
• HVAC Certification required.
• Driving Requirements – occasional need to use personal transportation to pick up replacement parts and supplies.

Benefits:

• 30% housing discount
• Paid holidays
• Paid personal time off
• Paid sick days
• Health benefits including dental and vision insurance
• 401K plan
• Educational reimbursement