LU - IT Support Analyst – Raleigh, NC (On-site) 4-20 - Focused HR Solutions
Raleigh, NC
About the Job
Our client has an opening for an IT Support analyst
This position is for 12 months, with the option of an extension, and the client is in Raleigh, NC.
Please send rate and resume.
Requirements and Responsibilities:
- IT Support, troubleshoot, servicing and deploying computers, Cisco telephone/network, laptops, printers, copiers, scanner, eFax and other technology. Required 2 Years
- Active Directory or NCID Administrator for onboarding and offboarding.
- Setting up email accounts. MS365 experience. Assist with passwords and resets. Nice to have 2 Years
- Inventory Management of Hardware, laptops, tablets, network equipment, servers and cell phones. Nice to have 1 Years
- First point of contact for troubleshooting and repairs. Excellent customer service, verbal and written communication skills needed. Required 3 Years
- Use of an IT Ticketing System like ServiceNow to resolve requests and document work. Nice to have 2 Years
- Provide telephone system support for staff including deploying phones to offices and conference rooms.
- Assist network and server teams as needed. Nice to have 2 Years
By replying to this job advertisement, I agree I want to receive additional job advertisements from Focused HR Solutions, including email, phone and mail to the contact information I am submitting. I consent to Focused HR Solutions, its affiliates, third parties and partners processing my personal data for these purposes and as described in the Privacy Policy. I understand that I can withdraw my consent at anytime
Source : Focused HR Solutions