Lottery Marketing Representative 1 (Schenectady) - NY HELPS - 041824 at New York State Gaming Commission
Schenectady, NY 12305
About the Job
Title: Lottery Marketing Representative 1 (Schenectady)
Employment Type: Full-Time
Salary Range: $61,297 - $74,135
Bargaining Unit: CSEA
Work Schedule: Monday through Friday / 8:00 AM – 4:00 PM
Sales Region:
Region 4 / Office 3 Schenectady – 230 locations plus any additions, in the counties of Montgomery, Fulton, Schoharie, Schenectady, Herkimer, Saratoga, and Hamilton
Duties:
Reporting to the Supervising Lottery Marketing Representative, SG-18, the Lottery Marketing Representative 1, SG-16 assists with the sales, marketing, merchandising, and training efforts of the Lottery by directly working with Lottery retailers within an assigned territory. Duties include, but are not limited to, the following:
- Works with Lottery retailers in an assigned territory to assist with maximizing sales at their location, including in person visits, telephone/virtual calls, email correspondence and other methods of communication as appropriate
- Visits retailers in the assigned territory on a regular cycle
- Collaborates with retailers on Scratch-Off Game efforts, including accounting, inventory management, ordering, returns, and merchandising display
- Delivers marketing and merchandising pieces to retailers as part of regular route of visits, including carrying materials of varying weight and sizes from their vehicle to retailer locations and assembling or setting up displays as needed
- Educates retailers on available games, promotions, equipment and its use, best practices (such as price point mix, merchandising), and policies and procedures; reinforces methods and concepts from retailer onboarding and training with real world training and assistance as needed
- Coordinates winner awareness communication efforts at the in-store level
- In coordination with retailers, proposes locations for new equipment installation, including marketing displays and vending machines; provides equipment justification and submits requests for approval at the regional and Lottery HQ levels
- Tracks performance of equipment, including terminals and vending machines, to ensure equipment is allocated optimally at retail locations
- Assists retailers in reporting problems and resolves concerns on the part of retailers where possible, including working with vendor partners on issues related to equipment maintenance and product and supply orders and delivery
- Visits and recruits potential new Lottery retailers, including conducting official on-site evaluations at retail locations currently in the licensing process, as assigned
- Completes sales projects as assigned by regional/Lottery management
- Keeps service history and retailer information up to date in Sales Wizard, or similar applications, including contact info, facings, equipment, and photos
- Maintains daily reports of visits to retailers
- Prepares required reports, such as vehicle usage reports and expense reports
- Attends promotional events in their local area in support of Lottery marketing efforts
- Ensures Lottery retailers are compliant with Lottery policies and procedures
- Refers potential safety, security and regulatory issues to Lottery Integrity and Investigations Unit
- Travels extensively on a near-daily basis to visit retailers within the assigned territory
Minimum Qualifications:
1. Six years of experience managing a retail business, servicing retail sales accounts or marketing products (including advertising, marketing communications, product research, or promotion). Experience limited to the duties of general sales clerking, cashiering, or stocking shelves, is NOT qualifying.
Or 2. an associate degree and four years of above experience.
Or 3. a bachelor’s or higher degree and two years of above experience.
Substitution:
Either A. Successful completion of twelve or more semester credit hours in marketing may be substituted for one year of the experience. These credits must be in addition to any credits that were received as part of the degree program. (Please include a copy of your college transcripts with your application).
Or B. One year of full-time retail experience in management where 30% or more of your time was spent managing lottery products may be substituted for one year of the required experience.
NY HELPS: This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).
For the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making temporary appointments. In May 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin.
At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.
Note:
If you are using the substitution of a degree to qualify, the degree and/or college credit must have been awarded by a regionally accredited college or university or one recognized by the NYS Education Department as following acceptable educational practices. If your degree and/or college credit was awarded by an educational institution outside the United States and its territories, you must provide independent verification of equivalency. The Department of Civil Service has a list of acceptable companies that provide this service. You must pay the required evaluation fee.
New York State residence is not required. However, you must be eligible for employment in the United States.
Eligibility for Employment: You must be legally eligible to work in the United States at the time of appointment and throughout your employment with New York State. If appointed, you must produce documents that establish your identity and eligibility to work in the United States, as required by the federal Immigration Reform and Control Act of 1986, and the Immigration and Nationality Act.
Benefits:
COMPENSATION - Salaries may increase periodically as a result of promotions and contract negotiations.
HEALTH - A choice of comprehensive health insurance packages (including prescription drug coverage) is available to all employees and their dependents. They also receive the benefits of a dental insurance program and a vision care program.
LEAVE - Employees of New York State receive generous vacation, personal, sick and family leave benefits, in addition to 12 paid holidays annually.
ADVANCEMENT - Avenues for promotion opportunities exist in the non-competitive title series within the NYS Gaming Commission.
RETIREMENT - Employees are required to contribute a specific percentage of their gross earnings, for all their years of public service after the date of membership. Employees are vested after five years. In addition to retirement benefits, the plan includes a disability retirement benefit, ordinary death benefit and accidental death benefit.
SAVINGS PLAN - Employees are eligible to participate in the Deferred Compensation Plan in which taxes on contributions are deferred until retirement.
DEPENDENT CARE ADVANTAGE ACCOUNT - This program provides employees the opportunity to pay for childcare, elder care or other dependent care expenses on a pre-tax basis.
Additional Information:
New York State is an Equal Opportunity Employer. It is the policy of the State of New York to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.
Appointment to these positions in State government requires candidates to undergo an investigative screening. This includes a thorough character investigation, a Federal Bureau of Investigation Criminal Record History Check including fingerprinting. The Commission will pay the fee for fingerprinting. All convictions must be disclosed. Depending on the nature of the job, the criminal convictions discovered, or any falsified or omitted information revealed, the investigative findings may bar appointment or result in removal after appointment. Each case is determined on its own merits, consistent with the applicable provisions of state and federal laws.
Prior Employment Restrictions: The law that established the Commission (Section 107 of New York’s Racing, Pari-Mutuel Wagering and Breeding Law) prohibits any person from being employed by the Commission if, during the period commencing three years prior to employment, such person held any interest in, or employment by, any corporation, association or person engaged in gaming activity with the State.
Prohibition against Playing and Wagering: Commission employees and family members residing in their households are prohibited from purchasing Lottery tickets or claiming Lottery prizes. Commission employees are prohibited from wagering upon any horse racing, commercial gaming, Indian gaming and charitable gaming activities within the State. The prohibition against wagering upon any horse racing, commercial gaming, Indian gaming and charitable gaming activities within the State, however, does not apply to family members of Commission employees. To avoid any appearance of impropriety of conflict of interest, Commission employees will be prohibited from all aspects of promoting, operating, and playing in any charitable gaming, which includes bingo and games of chance such as raffles, whether or not the organization conducting the game is required to be licensed by the Commission. The prohibition placed upon each Commission employee from assisting with any charitable gaming does not apply to the employee's family unless the employee thinks it presents a conflict of interest related to his or her job duties. Commission employees must also avoid any outside activities that could interfere or be perceived to interfere with their job duties.
Outside Activities and Employment: It is the obligation of every employee of the NYS Gaming Commission to pursue a course of conduct that will not cause public concern as to whether such employee is engaged in activities in conflict with the public trust. It is vital that even the appearance of a conflict of interest be avoided in view of the critical nature of the Commission's responsibilities. In addition, employees should not use Gaming Commission equipment or supplies, or Gaming Commission time to pursue or engage in any such activities. All outside employment and volunteer activities must be approved by the Gaming Commission.
Post-Employment Restrictions: Post-employment restrictions apply to all State Officers and Employees subject to Public Officers Law Section 73. They apply to part-time and seasonal employees and apply equally regardless of the duration of employment while with New York State. For the two-year period immediately following separation from State service, former State Officers and Employees are prohibited from:
- Appearing or practicing, regardless of compensation, before their former agency, and
- Receiving compensation on behalf of a client in relation to a matter before their former agency.
State Officers and Employees may also be subject to a “reverse two-year bar” that requires State officers and employees to recuse themselves from matters involving their former private sector employers for two years after entering State service.
The “lifetime bar” prohibits a former State Officer or Employee from providing services, regardless of compensation, and from rendering services for compensation, in relation to any case, proceeding, application or transaction with respect to which the former employee was directly concerned and in which he or she personally participated, or which was under his or her active consideration while in State service.
How and Where to Apply
Email submissions are preferred.
If you are using the substitution of a college degree to qualify for this position, please include copies of your college diploma and transcript.
To apply please send your resume and cover letter to:
Or fax to 518-388-3368