Lot Operations Manager - ADESA - Carvana
Jacksonville, FL
About the Job
About Us
ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our Auto Auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more.
We work in a service industry and embrace a “we” versus “I” culture – help others, and they will help you. Our industry is fun, fast-paced, and competitive – and filled with the best people who are passionate about what they do.
We’re excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Get a sneak peek into life at ADESA!
Role and Team
The Lot Operations Manager reports to the Operations or designated manager and is part of the Operations team. This position leads the Lot Operations at the auction and is responsible for ensuring the lot is properly organized and the auction vehicle flow is running smoothly and efficiently.
Responsibilities
- Develop strategy and collaborate with other departments to achieve operational objectives.
- Coordinate the daily activities related to vehicles being in the correct location and ready for the auction. This includes organizing the flow of vehicles and working with other teams to coordinate and schedule daily lot movement.
- Ensure department safety compliance and training.
- Training all employees within the Department on standard operating procedures. Provide performance feedback to team members.
- Control parking lot conditions and assign cleaning tasks as needed (i.e. lot clean and orderly, grass and weeds cut). Conduct daily inspections to determine if appearance meets standards for cleanliness, proper maintenance and safety.
- Manage department labor hours, timekeeping, scheduling and attendance.
- Provide prompt and courteous service to all customers. Advise senior leaders of all serious complaints or incidents.
- Maintain a professional appearance and neat work environment.
- Maintain and promote positive employee relations and morale by practicing sound leadership to promote teamwork at all times. Set a good personal example of attitude and performance. Promote company values and culture.
- Ensure proper follow-through on all directives. Assist in employee meetings to communicate Company objectives, resolve lot issues and build teamwork among the employees. Maintain a good flow of communication with all team members.
- Assure good operating condition of all equipment including service trucks, tow trucks and snow plows. Ensure good routine preventative maintenance.
- Report any lot incidents and participate in incident investigation and implementing preventative measures.
- Other duties as assigned.
Skills and Attributes
- Proven ability to manage deliverables and metrics against aggressive targets and timelines
- Ability to influence and lead others as people, customer and business manager
- Engages with customers and employees in a transparent, reliable and positive manner
- Proven ability to multitask while maintaining attention to detail
- Confidentiality and integrity while handling sensitive information
- Proficiency with computer systems and applications
- Excellent verbal and written communication skills
Qualifications
- Minimum 1 year of leadership/supervisory experience
- Automotive/auction experience preferred
- Ability to work in a fast-paced environment
- Effective interpersonal skills
- Must be able to work with minimal supervision and have strong organizational skills
- Must be 18 years of age and have a valid driver’s license that meets the requirements
- Able to safely drive a variety of make/model/sizes of vehicles
- Must have the ability to physically operate vehicle equipment and tools.
- Must have a demonstrated ability to read, write, and communicate effectively in English.
ADESA Benefits and Perks
Competitive Pay | Quality Benefits | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More!
Other Requirements
To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
- The physical activity requirements of the position range from Light to Medium Physical Work.
- Frequent – standing, watching, touching, listening, walking, talking
- Potential – running, jumping, yelling or other rapid or forceful movement in emergency situations
- Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions.
Physical Working Conditions
This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations.
- Note: Refer to the Handbook and Policy Manuals for important addendum requirements to all job descriptions. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.
To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
Legal Stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.