Loss Prevention Assistant Manager- Willow Bend - The Neiman Marcus Group Inc
Plano, TX
About the Job
Description
Neiman Marcus Group is a relationship business that leads with love in everything we do—for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Our brands include Neiman Marcus and Bergdorf Goodman.
Your Role
As a Loss Prevention Assistant Manager, you will work as a member of our Loss Prevention team to prevent losses from external and internal theft and fraud, reporting to the Senior Retail Performance and Store Operations Manager. You will work on-site in your assigned store. The team Makes Life Extraordinary by supporting the store efforts to maximize store sales by protecting our people, products, and profits.
What You'll Do
- Assistwith recruiting, training, and development of loss preventionstaff
- Manage loss prevention trainingstandards
- Review shortage results and develop effective shortage control and profit protectionprograms
- Coordinate and conduct an effective loss prevention auditprogram
- Coordinate and communicate associate education and awareness programs to promote profit protection and support companyinitiatives
- Enforce Merchandise Protection Standards
- Manage alarm system, contact list, andtesting
- Assistwith associate investigative, and policy violationinterviews
- Promote and provide a safe environment for customers andassociates
- Maintain crisis management and emergency preparednessprograms
- Inspect, review and audit key areas as outlined in Merchandise Protection Standards and store audit program
What You Bring
- Experience in Loss Prevention/Asset Protection
- A customer-focused mindset
- Effective verbal and email communication skills
- Basicproficiencywith computer software
- Investigative and conflict management skills
- Respond to changes in direction or unexpectedsituations
- The ability to work a flexible schedule based on storeneeds
Our Inclusive Benefits:
- Medical, Dental, and Vision Benefits, including wellness and healthy lifestyle support, for associates, spouses, domestic partners, andchildren
- Flexible Spending Account for eligible medical and dependent (day care) expenses and Disability Benefits, including Short-Term Disability providing income replacement up to26weeks
- 16 weeksPaid Parental Leave, 2 weeks of Paid Family Leave, and Adoption Support of $10,000
- Paid Time Off, including 6 paid holidays, 1 week in first year and then 2 weeks of vacation, 7 sick days, and 2 personal days per full year ofservice
- Retirement Savings Plan (401K) with NMG matching and $20,000 Term Life Insurance paid by NMG withadditionalvoluntary coverageavailable
- Financial Solutions, including Credit Union membership, pay advances viaPayActiv, tuition reimbursement, and scholarshipopportunities
- NMG Associate's Core Discount of 30% with multiple in-store opportunities for anadditional30% off across selectbrands
- NMG Matching Gift Program up to $2,000 to eligible non-profits, Hardship Assistance Grants up to $7,500 for Associates, and a volunteer opportunity hub through NMG's All Heart Program
- Personal and Professional Development Opportunities with 16,000+ online learning opportunities, including NMG's Fashion Your Future, LinkedIn Learning,MasterClass,BetterUp, Connected Leaders Academy, 9 Associate Community Networks, andadditionalpersonalized learningexperiences
- NMG Discount Marketplace featuring 1,000s of products and services with over $5,000 insavings
Qualifications
About Neiman Marcus Group
As one of the largest multi-brand luxury retailers in the U.S., with 3,000+ of the world's most desirable brand partners,we'redelivering exceptional products and intelligent services enabled by our investments in data and technology. Through theexpertiseof our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. OurNMG|Wayculture, powered by our people, combines individual talents into a collective strength to make life extraordinary.
As a woman co-founded, majority women-led organization outpacing the U.S. population in racial and ethnic diversity and led by one of corporate America's few openly gay CEOs, Neiman Marcus Group is proud to celebrate associates fromdifferent backgrounds, experiences, and communities.We'vemade it a priority to cultivate a culture where everyone Belongs andwhereshowing up as your full andauthentic-selfis encouraged.
We'recommitted to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, nationalorigin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
We'recommitted to providing reasonableaccommodationsduring our Talent Attraction process. If you needassistanceor would like to requestan accommodation, please reach out to us at ApplicantSupport@NeimanMarcus.com.