Long Term Care Specialist - PrideStaff

Long-Term Care Support Specialist
 

Pay Rate: $18.50 - $21.50/Hr. DOE
Schedule/ Hours: Monday - Friday, 1st Shift.
Location: Fort Myers

The right candidate in this position shall perform intake, screening potentially eligible individuals for enrollment; and/or triage duties which inform eligible or potentially eligible individuals, their families and/or educating community partners about support programs and services and how to obtain them. This position requires a high degree of independent action and initiative. 
 

Job Responsibilities:

• Accepts referrals from the Helpline as well as other resources for intake and screening.
• Refers individuals in need of community resource assistance to the Helpline.
• Provides options counseling for the client
• Determines the individual's needs and screens for potential eligibility for Medicaid and non-Medicaid related services.
• Uses interviewing techniques and active listening skills to build rapport with consumers.
• Provides efficient, timely and consumer-friendly services to facilitate the eligibility application and review process.
• Conducts comprehensive screening on individuals on the Assessed Priority Consumer List (APCL).
• Inputs client assessments into CIRTS (Client Information and Registration Tracking System).
• Verifies an individual's current Medicaid eligibility status for purposes of the Medicaid eligibility process.
• Explains Medicaid eligibility rules and the Medicaid eligibility process for prospective applicants.
• Assists individuals in collecting and gathering required information and documents for the Medicaid eligibility process.
• Collects, reviews and maintains accurate Medicaid eligibility determination tracking data to ensure completeness, accuracy and timeline. Tracks Medicaid clients through the LTCC process.
• Acts as a consumer advocate.
• Builds relationships with and educates service providers, professional entities, and other professionals such as hospital discharge planners and social workers, to facilitate referrals and increase awareness of resources.
• Develops, compiles and distributes materials to inform individuals about the programs, as well as how and where to obtain those benefits.
• Participates in ADRC meetings to gain a better understanding of community resources available to support those in need.
• Fulfills a customer service role, ensuring that the consumer experiences a welcoming atmosphere and consumer satisfaction is achieved.
   

Minimum Training and Experience:

• Have a Bachelor's degree from an accredited college or university in a human services related field; or
• Have an Associate of Arts degree from an accredited entity in a human service related field and a minimum of two years' experience as a Caseworker, Case Manager, Intake Specialist, or related work experience with the long-term care client population; or
• Have a high school diploma or GED and four years' experience as a Caseworker, Case Manager, Intake Specialist, or related work experience with the long-term care client population.

Required Skills and Knowledge:

• Ability to communicate well, orally and in writing.
• Ability to research topics related to services for older adults (funding, program design, etc.), analyze data and provide written and/or oral reports as required.
• Ability to establish and maintain effective working relationships with others.
• Basic skill level and knowledge of MS Office Suite including MS Word, Excel, PowerPoint and database creation and maintenance either in Excel or Access.

Benefits:

• Medical, Dental and Vision
• 401(k) Retirement Plan
• Holiday Pay

Why PrideStaff?

Work with a Staffing Firm that works for you! PrideStaff can offer you a wide-range of rewarding career options. We help you find the job that best matches your skills, interests, and goals. With locally-owned offices throughout the country, PrideStaff gives you the inside track to great jobs with 3,000+ employers. 

Check out what some people have to say about working with PrideStaff:  Click  HERE

Compensation / Pay Rate (Up to): $18.50 - $21.50 Per Hour