Logistics Operations Supervisor II - Niagara Bottling

At Niagara, we’re looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water.

Consider applying here, if you want to:   

• Work in an entrepreneurial and dynamic environment with a chance to make an impact.   
• Develop lasting relationships with great people.   
• Have the opportunity to build a satisfying career.

We offer competitive compensation and benefits packages for our Team Members.

Logistics Operations Supervisor II

The Logistics Operations Supervisor II are responsible for supervising a team that supports the execution of logistics occurring in one of Niagara’s designated Supply Chain regions. This team is focused on coordinating all logistics related activities that occur once a shipment is planned to ship to/from Niagara/3PL warehouses to the final destination location. The Regional Logistics Operations team supports logistics needs for both internal and external customers such as Niagara shipping offices/warehouse staff, Customer Service, Production/deployment planning, Sales and Carriers.

Essential Functions

• Supervising all Logistics Operations and Real Time Solutions team members focused on execution related tasks within designated region such as:
  • Daily communication/coordination with plants/3PLs/carriers related to the flow of shipments in/out of facilities to the consignee
  • Carrier Pick-Up Appointment changes and coordination
  • Order/Shipment Source Location changes and coordination
  • Trouble shooting system issues impacting orders that need to ship
  • Dock Schedule Appointment Management of all Niagara facilities in the region
  • Tracking critically identified shipments with ability to provide truck status to customer service representatives in a timely manner
  • General exception management and issue resolution
  • Escalation to leadership team when appropriate
  • RMA support and resolution 
• Building and maintaining relationships with key relevant parties for designated region:
  • Customer & Customer Operations team
  • CPU & Niagara Procured Carriers
  • Niagara plant teams
  • Customer Service team members
  • Planning team
  • Niagara Sales team
• Lead on reporting/publishing day to day operational success metrics to leadership
• Collaborating with cross functional supply chain leaders to resolve issues and provide logistics related solutions
• Working with Logistics Operations Manager to develop processes and standards for communication between all impacted parties and the execution team
• Maintaining and updating all critical job relevant SOPs
• Setting schedules for appropriate coverage, approving time cards and provide coaching on performance and attendance issues
• Training new employees and identifying and coaching through performance issues
• Partnering with Logistics Operations Manager to create a development plan for team members
• Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice.

Qualifications

• Minimum Qualifications:
  • 4 Years   – Experience in Field or similar manufacturing environment
  • 4 Years  – Experience in Position
  • 4 Years  – Experience managing people/projects

             *experience may include a combination of work experience and education

• List if any travel is required using percentage of time:
  • 5% - on average travels only a few times a year
• Preferred Qualifications:
  • 6 Years– Experience in Field or similar manufacturing environment
  • 6 Years – Experience working in Position             
  • 6 Years – Experience managing people/projects

*experience may include a combination of work experience and education

Competencies

This position embodies the values of Niagara’s LIFE competency model, focusing on the following key drivers of success:

• Lead Like an Owner
  • Identifies safety issues and takes prompt corrective action
  • Coaches/corrects unsafe team behavior
  • Effectively prioritizes quality, productivity, and cost
  • Encourages honest feedback from direct reports, peers, and up-line manager
  • Uses customer feedback to improve service levels and internal/external customer relationships
• InnovACT
  • Understands the concepts of process consistency and waste minimization
  • Modifies goals based on changing business needs
  • Promotes sharing of opposing viewpoints
• Find a Way
  • Anticipates problems and opportunities within functional area, and recommends proactive solutions
  • Uses technical knowledge to coach team performance and educate others
  • Leverages technical know-how to solve challenging problems
  • Encourages and models teamwork to demonstrate behavioral expectations for Team Members
  • Builds relationships up, down, and across effectively
• Empowered to be Great
  • Provides effective coaching and feedback to improve individual and team performance
  • Provides positive recognition for Team Member results
  • Assigns responsibilities to maximize team strengths
  • Resolves team conflicts with a calm demeanor and skill
  • Effectively communicates team and individual expectations and follows up appropriately

Education

• Minimum Required: 
  • Associate's Degree

• Preferred: 
  • Bachelor's Degree in (Supply Chain)  or other related field

Certification/License:

• Required:           N/A
• Preferred:          N/A

Foreign Language

• Required:           None Required
• Preferred:          None Required

Typical Compensation Range

$77,796.00 - $112,805.00 / Yearly

Benefits

https://careers.niagarawater.com/us/en/benefits

Any employment agency, person or entity that submits a résumé into this career site or to a hiring manager does so with the understanding that the applicant's résumé will become the property of Niagara Bottling, LLC. Niagara Bottling, LLC will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

Employment agencies that have fee agreements with Niagara Bottling, LLC and have been engaged on a search shall submit résumé to the designated Niagara Bottling, LLC recruiter or, upon authorization, submit résumé into this career site to be eligible for placement fees.