Logistics Coordinator - Five Star Home Services LLC

About Five Star Home Services LLC

Five Star Home Services is a network of top-rated home services companies located throughout Greater Dayton, Greater Columbus, and Greater Cincinnati. We offer affordable plumbing, heating, air conditioning, air quality, and electrical services at fair and competitive prices. We have a team of master plumbers, HVAC technicians, and master electricians available around the clock with emergency repair services throughout our three major metro areas.

Are you a master of organization with a knack for keeping things moving? Do you thrive in fast-paced environments and love solving puzzles? If so, we have the perfect opportunity for YOU!

Five Star Home Services is seeking to add an individual to our Logistics Department in our Xenia location.

DUTIES AND RESPONSIBILITIES:

• Processes all Original Equipment Manufacturer (OEM) and warranty claims.
• Tracks warranty credit memos associated through Accounts Receivable department to ensure credits are received from all warranty claims.
• Manages all employees tool accounts to determine what needs to be ordered and who has an outstanding account balance.
• Manages all company-owned tools to determine what is missing, damaged, and/or needs to be replaced.
• Maintains storeroom inventory tracking documents and service truck stock and replenishes as needed.
• Stands in as a Customer Service Representative as needed.
• Sources and orders parts from a variety of suppliers and manufacturers.
• Ships, tracks, and receives parts and materials.
• Produces time and material quotes for non-flat-rate repairs.
• Calls customers to quote and schedule repairs in a timely manner.
• Maintains all necessary signed documentation including tool account purchase requests and receipts, high dollar value item checks in/out, and refrigerant cylinder check in/out processes.
• Facilitates and tracks all use of company-owned portable heaters and air conditioning units with the corresponding documentation.
• Performs all other duties as assigned.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Education and/or Experience-High School Diploma (or GED or High School Equivalence Certificate); one or more years HVAC experience preferred; or equivalent combination of education and experience.
• Language Skills-Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, management, and other employees of the organization.
• Mathematical Skills-Ability to add and subtract two-digit numbers and to multiply and divide with 10s and 100s. Ability to perform operations using units of American money and weight measurement.
• Computer Skills-Intermediate personal computer skills, including electronic mail, routine database activity, word processing, spreadsheet, graphics, etc.
• Other Qualifications-Valid driver's license is required; Must be able to travel up to 20% of the time.

What we offer:

• Six (6) company paid holidays per year
• PTO after one (1) year
• Excellent Benefits including Medical, Dental, Vision
• Ancillary Benefits
• • Pet Insurance,
  • LifeLock,
  • Vol. Life Insurance
  • Accident and Critical Illness
• Company paid Life Insurance $25K
• Employee Assistance Program
• Two (2) Volunteer PTO days per year for community involvement (must be approved)
• Weekly Pay via Direct Deposit
• Cintas Uniform Rental and Cleaning Services
• And so much more......

If we have caught your interest and you are interested in what all Five Star has to offer, click Apply today and submit your application and resume for review.

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