Logistics Coordinator - Fresh Express

POSITION SUMMARY

Logistics Coordinator is responsible for over the road trucks that pick up, secure, and deliver freight, product, and/or commodities of the shipper customer to designated destinations nation-wide. Responsibilities reviewing and securing carriers documentation and tracking shipments release. Utilizing company software and direct contact, the coordinator will track, record, and monitor load movement and any special requirements, keeping senior management informed by personal communications, e-mail, and formatted reporting systems.

The position is also responsible for collecting information, data entry, performing assigned tasks, and otherwise offering support services to the office.

ESSENTIAL JOB FUNCTIONS

• Engage drivers in an efficient manner.
• Regularly and accurately make timely entries into the operating system of load status, costs, and freight audit information as required by the company and clients.
• Perform immediate follow-up and reporting to management of any exception to company practices, procedures or problems encountered both with shippers and carriers.
• Make clear communication of service expectations to all carriers utilized.
• Consistently follow up to ensure that loads are moving according to schedule and customers' expectations.
• Review daily shipment reports for delays and inquire with carriers as needed
• Maintain shipping reports for inbound and express shipments
• Respond to tracking inquiries and provide updated tracking information
• Verification, auditing & coding of all freight related invoices
• Research freight claims and/or exceptions and gathers documentation as needed
• Arrange & prepare documents for shipments as needed
• Any other reasonable duties which may be required by management from time to time

Qualifications:

• Proficient with MS Office ' particularly Excel and Outlook
• Exceptional organizational and communication skills
• Strong knowledge and experience with the PRMS system.
• Familiar with logistic or transportation terminology/processes
• Attention to detail is an essential

ESSENTIAL JOB QUALIFICATION / SKILLS

• Education: B.A., B.S. or equivalent logistics focus, business or accounting preferred
• Experience: Entry level to three years
• Knowledge of business hardware and software use, including Excel, QuickBooks, Word, excellent writing, and typing skills.
• Decision-making and problem-solving skill sets.
• Desire to learn and/or apply knowledge of how the industry segments function in the U.S. system of independent trucking/shipper relationships.t.
• Excellent communication skills, analytical skills, and recognition of the importance of customer expectations and adherence to company policies.
• Reliability, punctuality, and following of both customer and company schedules.
• Forklift Certification a plus
• Basic knowledge of the logistics system used in the movement of goods and commodities.

Other Information:

The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed, as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.