Logistics Coordinator - Verbatim Americas
Charlotte, NC
About the Job
Verbatim Americas seeks a Logistics & Order Administration Specialist to help manage business issues related to Order Administration and Logistics.
Responsibilities include:
- Helps coordinate Order Administration and 3PL Distribution including order processing, scheduling, expediting, customer returns, transportation, storage and shipping of customer orders.
- Helps communicate, implement and interpret customer service policies and procedures, with interaction between Marketing, Finance, Credit, Planning and Distribution.
- Serves as liaison between Customers, Sales and internal departments to resolve any customer service issues.
- Serves as liaison between Verbatim & third party logistics company, ensuring that the needs of Verbatim are met.
- Helps to maintain database for domestic and international customers which is used to produce Verbatim financial and sales reports.
- Helps measure and report performance of orders towards the achievements of AOP.
- Coordinates the efforts to adjust inventory and production schedules as required.
- Assists in the negotiation and maintenance of transportation contracts and tariffs.
- Helps manager analyze customer order patterns and recommends changes to improve costs and customer penalties.
- Acts as an interface between customers and IT staff to ensure EDI set ups when required.
- Supports best way transportation to meet customer demands and AOP.
- File carrier claims.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Bachelor's degree from four-year college or university; three to five years related experience and/or training; or equivalent combination of education and experience.
- Proficient in: MS Word and Excel, standard logistics software, SAP (S&D Module) order processing systems and My Eureka and/or Microsoft Query database software.
- Demonstrable ability to lead and manage staff.
- Excellent analytical, problem solving and organizational skills.
- Ability to work independently and handle multiple projects.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position will be located in a typical environmentally-controlled office environment where the noise level is usually moderate to low.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; reach with hands and arms and talk or hear. The employee is frequently required to use hands to finger, handle, or feel. The employee is occasionally required to stand or walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.
Please go to http://verbatim.applicantpro.com/jobs/ to apply.
PLEASE, NO PHONE CALLS.
We thank all applicants; however, only candidates selected for an interview will be contacted.
Verbatim is proud to be an Equal Employment Opportunity employer minorities/females/veterans/ individuals with disabilities/sexual orientation/gender identity.
Verbatim is a great place to work and offers an excellent benefits package!