Logistics Billing Assistant - Burnett Specialists

Our client in the New Braunfels area is seeking a dependable Logistics Assistant to assist their team. Under the guidance of the Logistics Manager, the Logistics Assistant plays a pivotal role in ensuring exceptional customer service by overseeing all aspects of deliveries.

Job Responsibilities:

• Manage designated accounts and offer ongoing customer support.
• Evaluate business procedures, identify risks, and suggest enhancements to meet Key Performance Indicators (KPIs).
• Collaborate with various departments to streamline logistical operations and coordinate shipment and transportation logistics with carrier agents.
• Review and authenticate invoices and check requests.
• Organize, categorize, and match payments accurately.
• Input and upload invoices into the accounting system.
• Monitor accounts to guarantee timely payments.
• Investigate and resolve invoice discrepancies and related issues.
• Maintain vendor records, correspond with vendors, and address inquiries.
• Generate monthly reports.
• Assist with month-end closing processes.
• Provide documentation support for audits.
• Communicate pertinent product pickup and delivery requirements.
• Aid the Transportation Operations Manager in addressing customer service matters.
• Receive next-day customer requirements from the Customer Care Center.
• Support the Transportation Manager and Regional Logistics Director in negotiating contracts with carriers.
• Adhere to company safety regulations and wear appropriate safety gear while on plant premises.
• Undertake additional duties as assigned.

Qualifications:

• 2-5 years of experience in logistics, specifically in load planning and dispatch.
• Proficiency in MS Office, particularly advanced Excel skills.

Knowledge, Skills, and Abilities:

• Previous exposure to sales, shipping, receiving, logistics, or warehousing is advantageous.
• Exceptional communication skills for effective interaction with internal and external stakeholders.
• Meticulous attention to detail.
• Proficient in analytical, problem-solving, and organizational skills.
• Capability to prioritize projects, allocate resources, and engage with all levels of the organization.
• Strong interpersonal abilities.
• Ability to thrive in a fast-paced work environment.

SANAN80