Local Marketing Coordinator/Sales Associate | Boston, MA (Part-Time) - Stio

ABOUT US

Stio® is a mountain apparel brand that designs, develops and sells beautiful, functional, and innovative apparel infused with the soul of the mountain lifestyle. With headquarters in Jackson, Wyoming, Stio draws inspiration from the surrounding Teton Range and offers products via Stio.com, catalog and its Mountain Studio® retail locations in Jackson Hole, Wyoming; Park City, Utah; Boulder, Colorado; Freeport, Maine; Bend, Oregon; Boise, Idaho; Boston, Massachusetts; South Lake Tahoe, California; and Bozeman, Montana. 

YOUR ROLE

The Mountain Studio Retail Sales Associate - Local Marketing Coordinator is a part-time hourly combined role in our Boston Seaport retail location. 

Stio Mountain Studio Retail Sales Associates are responsible for providing an exceptional brand experience with customers at our Boston Mountain Studio. Sales Associates are required to deliver an outstanding level of customer service, which includes but is not limited to knowledge of the brand story and product, customer engagement, and selling. Stio Mountain Studio™ Sales Associates are committed to supporting a dynamic, cohesive team that provides a customer experience through connection, top-quality product education, and a passion for our products and company.

In addition to Mountain Studio Sales Associate responsibilities, the Local Retail Marketing Coordinator role is responsible for building and supporting meaningful local partnerships and events throughout the year to drive brand awareness, traffic, and revenue. This part-time, hourly role offers time each week to collaborate with Mountain Studio leadership and local retail team. This role is an excellent entry-level opportunity for an individual to learn about the Stio brand, connect with our best-in-class HQ marketing team, and engage in the community helping shape our brand presence in Seaport and the greater Boston area.

YOUR RESPONSIBILITIES

Mountain Studio Sales Associate

• Create a welcoming customer experience in our Mountain Studio retail space
• Provide knowledgeable and up to date details of Stio products, sales, and pricing
• Maintain visual store aesthetic through routine cleaning, mannequin changes, organizing displays and general tidying of the floor
• Receive inventory shipments, restocking inventory on the sales floor, and maintaining an organized back-stock
• Utilize Point of Sale system to accurately and efficiently process customer transactions; payments, refunds/exchanges and gift cards
• Other operational duties including answering phones and fulfilling customer service shipments

Local Retail Marketing Coordinator 

• Curate and drive meaningful partnerships, events, and activations that align with the Stio brand, local Mountain Studio goals and larger Stio campaign objectives throughout the year with support from Mountain Studio Manager and HQ Marketing team
• Map out marketing placement and event partnership schedules for the year, manage contract commitments and budget allocations with Mountain Studio Manager for alignment
• Partner with the Mountain Studio Manager to manage the retail marketing budget, with focus to drive select marketing initiatives to maximize ROI 
• Update and look ahead to creative asset requests, event support planning and communication, work with local and HQ teams on communication tools and lead times
• Manage requests and timeline needs in Asana for assets from internal creative team
• Additional collaboration as point of contact for local Seaport landlord marketing group
• Responsible for weekly/monthly metric tracking and reporting, using this data to evaluate ROI and inform future planning 
• Reliable transportation to/from Mountain Studio location in Seaport, and at times to off-site events and activations in the area

YOUR SKILLS AND EXPERIENCE

• Excellent customer service and interpersonal skills required
• Commitment to creating an inclusive and supportive space for every person who enters the Mountain Studio
• Display a passion for engaging with your community, and have proven project management or event experience
• Understanding of the Stio brand and identifying brand partners and activation opportunities
• Retail, sales, and/or service experience preferred
• Flexibility to work Weekends and Holidays required, including representing Stio at key in-store and off-site events
• High School Diploma or GED preferred
• Proactive learner who is eager to be part of a growing Stio team
• Computer proficiency and POS experience
• Microsoft Office and Excel Skills preferred
• Email and phone communication skills required

THE FINE PRINT

• Must be able to move around the retail space, move upwards of 50 lbs and occasionally traverse ladders
• Must be able to travel to local businesses and excited to build relationships in the community
• Roles are part time, hourly, non-exempt
• Employee Assistance Program
• Gear test, perks, and more
• Hourly Rate: $18-$22 based on experience

This job description is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, we reserve the right to revise the job or to require that other or different tasks be performed. Stio is an equal opportunity employer of all qualified individuals, including minorities, BIPOC, LGBTQ+, veterans & individuals with disabilities.