Loans Specialist from Innova
Dallas, TX
About the Job
Innova Solutions has a client that is immediately hiring a Loans Specialist
Position type: Fulltime/Contract
Location: Dallas, TX - 75201
Duration: 06 Months
Hybrid Role ( 3 Days Onsite, 2 Days Remote)
As a Loan Specialist, you will:
• Research and contact borrower for correct address and email information for return mail.
• Review and action daily exception reports.
• Review and research suspense report of unapplied loan balances and determine how funds should be applied and make appropriate notes.
• Monitor Loan Delinquency report, contact borrower, determine cause of delinquency, and initiate the necessary action to bring loan current.
• Monitor maturing rate cap report and follow up on receipt of renewed rate cap agreements.
• Generate daily billing files and monthly loan notices to mail to borrowers.
• Monitor team email mailboxes and provide timely and excellent customer service to borrower inquires.
• Work servicing team tasks via task queue.
• Ad hoc servicing duties and projects.
What you will bring
• Bachelor’s degree in related field.
• Strong customer service skills.
• Strong ability to adapt to changing environment, think critically to solve problems, collaborate across peer groups and different levels of management.
• Strong written, oral communication, and interpersonal skills
• Experience working with Microsoft Office products (Excel, Word, PowerPoint, Outlook, etc.)
Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW.
Thank you!
Prakash Bhagat
Lead – Recruitment
prakash.bhagat@innovasolutions.com
(+1) 678-831- 5493
PAY RANGE AND BENEFITS:
Pay Range*: $21.00- $22.00 per hour.
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.
Recent Recognitions:
Website: https://www.innovasolutions.com/
Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need reasonable accommodation to assist with your job search or application for employment, please contact us at or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.
The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
Position type: Fulltime/Contract
Location: Dallas, TX - 75201
Duration: 06 Months
Hybrid Role ( 3 Days Onsite, 2 Days Remote)
As a Loan Specialist, you will:
• Research and contact borrower for correct address and email information for return mail.
• Review and action daily exception reports.
• Review and research suspense report of unapplied loan balances and determine how funds should be applied and make appropriate notes.
• Monitor Loan Delinquency report, contact borrower, determine cause of delinquency, and initiate the necessary action to bring loan current.
• Monitor maturing rate cap report and follow up on receipt of renewed rate cap agreements.
• Generate daily billing files and monthly loan notices to mail to borrowers.
• Monitor team email mailboxes and provide timely and excellent customer service to borrower inquires.
• Work servicing team tasks via task queue.
• Ad hoc servicing duties and projects.
What you will bring
• Bachelor’s degree in related field.
• Strong customer service skills.
• Strong ability to adapt to changing environment, think critically to solve problems, collaborate across peer groups and different levels of management.
• Strong written, oral communication, and interpersonal skills
• Experience working with Microsoft Office products (Excel, Word, PowerPoint, Outlook, etc.)
Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW.
Thank you!
Prakash Bhagat
Lead – Recruitment
prakash.bhagat@innovasolutions.com
(+1) 678-831- 5493
PAY RANGE AND BENEFITS:
Pay Range*: $21.00- $22.00 per hour.
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.
Recent Recognitions:
- Named One of America’s Best Employers for New Grads by Forbes 2024
- Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, 2024-2025)
- One of the Largest IT Staffing Firms in the US – Ranked #3 by Staffing Industry Analysts (SIA, 2024)
- One of the Largest Staffing Firms in the US – Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
- Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
- One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
- AWS Advanced Tier Services Partner with 100+ certifications
Website: https://www.innovasolutions.com/
Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need reasonable accommodation to assist with your job search or application for employment, please contact us at or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.
The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
Salary
$21 - $22 per hour