Loan Systems Trainer - Contract - Atlantic Partners Corporation
Columbia, SC 29201
About the Job
Duties & Responsibilities:
Requirements:
- Analyze loan systems training needs across the district and design training solutions to address those needs
- Engages with department leaders and bank and/or Association management to determine training needs of the organization
- Develops measurable training objectives to address customer needs
- Develops training programs
- Works to acquire and maintain the system knowledge needed to both design the training and serve as the in classroom subject matter expert
- Design, develop, and update user documentation, training aids, learning activities, and presentations for training
- Generates course material such as reference guides, job aids, and presentations to support training objectives
- Implement and deliver training to customer audiences
- Assist with planning and organizing course schedules in accordance with available resource and operational needs
- Provide instructor-led training (both in-person and virtual) on the effective use of company systems to customer audiences throughout the district
- Conduct train-the-trainer programs where needed
- Develop positive relationships with Association training coordinators, members of the OSA Guidance Team, and class participants to include interacting with class participants during breaks and meals
- Evaluate the ongoing effectiveness of current training programs and implement strategies for continuous improvement
- Analyze training delivered, evaluations, and other feedback received
- Confer with leaders across the district to measure knowledge transfer and the ongoing effectiveness and impact of training
Requirements:
- Bachelor's degree in accounting, finance or business related major
- Three or more years' experience supporting loan origination and/or loan accounting systems or comparable work experience strongly preferred
- Experience with or natural ability to deliver instructor-led classroom training
- Specific proven knowledge of company operating systems is strongly desired
- Ability to work independently and creatively with proven organizational skills and demonstrated ability to establish priorities, exercise independent judgement, take initiative, work under time pressures, and make sound business decisions
- Ability to effectively communicate with customers and colleagues, including strong presentation skills
- Strong grammar, spelling, punctuation, writing skills and required formats to compose and edit training materials. Bilingual (Spanish) a plus
- Strong interpersonal skills including negotiation, team building and ability to handle confidential matters
- PC literacy including Microsoft Office software and other business applications specific to the financial services industry
- Knowledgeable of fundamental accounting principles and understanding of real estate loan terminology
- Must be able to travel overnight to continental United States and Puerto Rico up to 25% of the time
Source : Atlantic Partners Corporation