Loan Servicing Representative - Cerritos, CA at Sun West Mortgage Company Inc.

Sun West is a nationwide full-service mortgage lender with 40 years of experience and is proudly family-owned. We are looking for a Customer Service Representative that will act as the liaison between our company and our family of homeowners. A successful candidate must be able to grasp new concepts quickly, demonstrate exceptional attention to detail and take pride in seeing tasks through to completion.

Room for advancement!!!

$16.00 to $23.00 per hour

Qualifications:

• Customer Service
• Call Center experience
• Collection experience is a plus
• Mortgage experience is a plus
• Bilingual - Spanish is a plus

Requisite Skills:

• Strong written and verbal communication
• Active listening
• Excellent time management
• Identify and assess customer's needs
• Provide accurate, valid and complete information
• Ability to comprehend and follow directions
• Computer skills and ability to adapt to company systems
• Ability to multi-task and remain focused
• Document clear and concise comments
• Accept and apply constructive feedback