Loan Servicing Recon Specialist II - First American Bank

First American Bank was founded in Chicago, and over the years has expanded throughout Wisconsin and Florida. As the largest privately held bank in Illinois, we now have over 60 locations and assets of $5+ billion.  We are a community bank at heart with international expertise, traditional values, and a forward-looking philosophy. Our employees have the experience and vision to meet the needs of savers, borrowers, and businesses in the 21st century. First American Bank can offer employees a level of visibility, career growth, and stability that is difficult to find in many larger corporations.

This non-exempt (hourly) position is responsible for providing complex administrative and accounting/reconciliation related support for the Loan Servicing department. This individual will act as a mentor for colleagues and assist the Loan Servicing Reconciliation Supervisor to ensure performance standards are met.

Duties & Responsibilities

• Perform advanced general ledger account reconciliation.
• Initiate ACH pulls and manual transactions; process check signing and approval.
• Responsible for community investment reporting and Florida Documentary Stamp remittance.
• Conduct supervisory loan-to-value (SLTV) reporting.
• Prepare and review various board reports.
• Reconcile PMI delinquencies.
• Complete loan non-post processing.
• Accurately post accrual and non-accrual changes with corresponding transaction entries.
• Run escrow analysis past due list and shortage payments.
• Process escheatment and escrow analysis overage checks.
• Perform escrow analysis and complete tax and insurance payments.
• Support the Loan Servicing Reconciliation Supervisor with day-to-day tasks and projects to ensure performance standards are met.
• Process ad hoc/delinquent tax payment requests.
• Track flood insurance and process force-placed insurance.
• Run various reconciliation and loan department reports.
• Process and administer incoming payments and payoffs.
• Reconcile FILO payoffs and corresponding service contacts refunds.
• Input balanced and accurate transactions to customer and general ledger accounts.
• Process and reconcile charge off, non-accrual, and ORE transactions.
• Mentor colleagues when necessary.
• Research internal loan accounting inquiries and assist with problem resolution.
• Practice and uphold basic loan accounting standards.
• Manage competing priorities in a fast-paced environment while maintaining a strong attention to detail.
• Perform other duties as assigned by management.

Experience:

• High school diploma or equivalent required.
• Minimum two years of loan reconciliation and bookkeeping experience required.
• Two years of loan servicing or loan operations experience preferred.
• Excellent verbal and written communication skills are required to effectively correspond with internal bank employees, outside vendors, and external customers.
• Knowledge of Microsoft 365 required.
• Familiarity with Microsoft Access and advanced knowledge of Excel preferred.
• Knowledge of Financial Processing core systems preferred.
• Occasional travel to other First American Bank locations, Bank functions, and training facilities may be required.
• Typical hours will be Monday - Friday 8:00 a.m. to 5:00 p.m.
• Additional hours may be necessary upon business needs.
• Punctuality is required to maintain First American Bank’s customer service standards.