Loan Servicing Lead - Heartland Bank and Trust Company

Text "2081" to (309) 322-9911 to apply.

Wage Range: Min: $22.15, Mid: $27.69, Max: $33.23

A Brief Overview

The Loan Servicing Lead is a task expert who is responsible for assisting the Loan Servicing Supervisor with overseeing daily servicing operations. This position is responsible for maintaining a team environment, assisting with implementation of procedures, training, and overseeing daily servicing tasks. The Loan Servicing Lead establishes productivity standards by successfully combining skills, ability, and effort to ensure levels of service are achieved. This position performs all duties in a manner that models the Bank's standards of quality and service and are compliant with all industry regulations. The Loan Servicing Lead reports to the department supervisor.

What you will do

• Train employees on all loan servicing tasks
• Assist with data entry of new loan bookings, loan disbursing, loan file maintenance, and servicing of all loan types on the Bank's core system
• Review data input for accuracy and completeness
• Answer incoming calls with enthusiasm and professionalism
• Reconcile loan checking accounts and general ledger accounts in a timely manner
• Analyze adjustable-rate mortgages for payment adjustments and interest rate changes
• Complete and submit reconciliations/reporting for SBA and USDA monthly
• Complete credit bureau corrections under the direction of the Loan Servicing Administrative Lead
• Communicate issues to lending officers, loan assistants, and Loan Servicing Supervisor
• Verify that all policies and procedures are followed to minimize risk of fraud
• Assist with managing and monitoring the Loan Maintenance, Loan Wires, and Loan Input email accounts to distribute work assignments
• Process fundings from Investor for Secondary Market loans
• Assist with custodial reconciliations for Fannie Mae, Freddie Mac, and Federal Home Loan Bank
• Assist other co-workers and cross-train in other areas as needed

Other Qualifications/Requirements

• Bachelor’s Degree
• Minimum 5 Years Loan Operations or Loan Servicing Preferred or equivalent combination of education and experience

Who We Are

Heartland Bank and Trust Company is headquartered in Bloomington, Illinois. With 70+ locations throughout Illinois and Eastern Iowa, Heartland continues to grow and is committed to preserving strong ties to our communities, customers, employees, and shareholders.

Heartland Bank’s mission is to “create value for the customer, earn a profit for the Bank, and have fun doing it!” At Heartland, employees have the opportunity to make a difference every day.

What We Offer

At Heartland Bank, we offer a competitive benefits package to provide you with peace of mind. Click here to learn more about what benefits we have to offer.

Physical Demands

• Regularly: Sitting, Feeling/Touching, Talking, Hearing, Vision - close peripheral, depth
• Frequently: Standing, Walking, Grasping/Reaching - with arms and hands, Repetitive Motions
• Occasionally: Climbing and/or Balancing, Stooping, Kneeling, Crouching, and/or Crawling, Lifting (30 lbs.)

Equal Opportunities and Accommodations Statement

Heartland Bank is deeply committed to creating a workplace where inclusion is not only valued but prioritized. We’re proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, disability, age, or any other non-merit based or legally protected grounds.

Salary Disclaimer

The salary range represents the range of possible compensation at the time of posting. Heartland Bank considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate’s work experience, education/training, key skills, and internal equity.

The salary range minimum, midpoint, and maximum listed above represent a full range of career compensation growth over time in this position and pay grade. Starting pay typically starts between minimum and midpoint upon hire. The Bank offers compensation growth opportunities within its career architecture.