Loan Servicing Customer Service/Cashier - Colorado Housing And Finance Authority

Loan Servicing Customer Service/Cashier

division/department

Home Finance/Servicing and Post Closing

classification  &n...knowledge, skills and ability

Great organizational and analytical skills

Ability to work quickly, accurately and with attention to detail in a fast-paced environment

Ability to research and understand complex directives

Strong verbal, negotiation and written communication skills

Must have professional telephone etiquette

Personal Computer Knowledge (MS Office based applications)

Knowledge of Fidelity/Alltel Mortgage system is preferred

Ability to establish rapport with persons of diverse ethnic, racial and cultural backgrounds essential

Bilingual (English-Spanish) is a plus

Abilities that reflect our values:

Ability to continuously improve and develop knowledge and skills, while adapting quickly to changing circumstances and processes

Ability to work towards inclusion in all activities and decisions through the solicitation and appreciation of diverse perspectives

Ability to exercise personal accountability in all activities and decisions

Ability to embrace a culture of operational excellence to ensure processes are continually evaluated and improved as necessary

Ability to operate with a sense of integrity and code of ethics

Ability to have fun with a demonstrated sense of humor

Ability to establish rapport with persons of diverse ethnic, racial, and cultural backgrounds

experience/education

High school diploma required. Knowledge of collection, foreclosure, and bankruptcy experience.

Minimum 2 years experience in:

Loan Servicing

Cashiering experience, preferably in a loan servicing environment

equipment used

Telephone, personal computer, calculator, photocopier, fax machine, and Smartphone

physical environment

The incumbent in this position will perform the essential functions of the position primarily in a hybrid office environment, which requires sitting at a desk for most of the day with or without accommodations. The first 3- 6 months will primarily be in the office for on-the-job training.

validation statement

This job description is a general description of essential job functions. It is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform.

hiring range                                                                                                                                                                                                      $50,000 - $60,000

benefit information

Comprehensive medical, dental, and vision insurance plans, with competitive rates

Generous Paid Time Off, including paid volunteer time, and leave programs

Please visit our benefits page for additional information

how to apply

Internal candidates: Please send your resume along with your internal job

application to kkayhill@chfainfo.com

External candidates: Please submit your resume online at www.chfainfo.com/careers - Job Opportunities Tab

With respect to its programs, services, activities, and employment practices, Colorado Housing and Finance Authority assesses qualified individuals without regard to their race, color, religion, sex, (including pregnancy, sexual orientation, or gender identity), age, national origin, disability, veteran status, genetic information, or other protected status. Requests for reasonable accommodation or any complaints alleging violation of this nondiscrimination policy should be directed to the nondiscrimination coordinator, 1.800.877.2432, CHFA 1981 Blake street, Denver co 80202, available weekdays 8:00 a.m. to 5:00 p.m.