Loan Servicing Consumer Clerk - Mountain West Bank

Do you LOVE where you work?  We DO!!  Come work for a company that's been voted one to the Top 10 Best Places to Work in Idaho multiple times!

At Mountain West Bank we celebrate our employees and love the communities we serve!  Mountain West Bank, Today. Tommorw. Together.

Are you looking for a professional career?  Do you want to work for a company that's in the Forbes Top 10 2022 List?  At Mountain West bank we're more than a job, we take pride in our culture and our employees, we believe in promoting from with in (which is why this position is open!!).  We offer excellent benefits including Medical, Dental, Vision, 401K plans, Profit Sharing, Employee Assistance programs and generous paid time off plans and more!  Mountain West Bank is in search of a dedicated Consumer Loan Clerk for our amazing Coeur d'Alene team. This position performs routine duties related to booking, assembling and verifying the accuracy of consumer and commercial loan documentation; prepare loan documents, service and verify the servicing of booked loans.  Hourly rate DOE $17.10 +

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Perform routine loan maintenance duties such as:

• Process payments
• Setup and change AFT’s
• CIF changes
• HELOC checks
• Waive late fees
• Correcting/reversing loan payments
•  Provide knowledgeable and friendly customer service to branches and customers when contacted via telephone or email.
•  Process Consumer loan payoffs – completing payoff checklist.
•  Release collateral on all types of paid off loans.
•  Book all types of Consumer loans and change in terms within 24 hours of receipt.
•  Prepare Consumer loan documentation and change in terms within the department stated turnaround time of 24 hours of receipt of a completed loan request.
•  Work assigned pending and filing weekly – following up on all required items.  Sign off and complete files.
•  File Review of Consumer loan files – put files together – notate all exceptions and send exception notices.
•  Participates in community service activities
•  Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control

REQUIRED QUALIFICATIONS/EXPERIENCE:

• High school diploma or equivalent.
• 1 or more years of experience in an office environment
• Knowledge of banking policies and procedures.
• Ability to multi-task and handle complex tasks efficiently.
• Strong organizational skills.
• Strong attention to detail
• Ability to work in within strict timeframes and meet deadlines
• Excellent customer service skills
• Good knowledge of basic office equipment
• Working knowledge of Word and Excel

WORK ENVIRONMENT: Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is often required to: sit; use hands in repetitive motions to finger, grasp, handle or feel; and talk or hear. The employee is occasionally required to: stand; walk; and lift or reach with hands and arms.

Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Must be capable of climbing / descending stairs in an emergency situation.

Specific lifting abilities required by this job include: Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Specific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes.

COMPENSATION & BENEFITS: Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position.  We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance, a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a 401(k) retirement savings plan, discounts on banking products and services, and paid sick, holiday, and vacation time.  Visit our website for more details!

COMPANY OVERVIEW:  We are a family of banks whose unique local presence reflects the communities we serve.  We welcome the opportunity to grow and change as our customers and communities do the same.  Read our story, learn about our banks, and experience life at Glacier Bancorp, Inc. all from our website.  Check it out!

We are an Equal Opportunity Employer and qualified applicants or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, age, genetic information, protected veteran status, or any other category protected by applicable federal, state or local laws.

Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

No Recruiters or unsolicited agency referrals please.