Loan Operations Manager at Addison Group

Job Title: Loan Administration/Operations Manager (Credit Support Services Manager)

Location: Tampa, FL - onsite

Industry: Banking and Financial Services

Pay: $125,000 - $140,000 annually, plus a 10% target performance bonus

About Our Client:

Our client is a well-established banking institution dedicated to serving professionals and businesses within the Tampa Bay area. Known for its strong community focus, the bank builds lasting relationships with clients, offering high-quality, personalized services. This institution fosters a culture of integrity, trust, and professional growth, making it an ideal environment for top-tier financial professionals.

Job Description:

In this VP-level role, the Loan Administration/Operations Manager will lead and oversee commercial and consumer loan documentation, processing, and credit support services. This role is based in Tampa, FL, with an expectation of daily in-office attendance and occasional flexibility as needed.

Key Responsibilities:

• Deliver exceptional client service, building strong relationships with internal and external stakeholders
• Supervise a team of 12, ensuring accuracy and timeliness in loan documentation and servicing
• Develop and refine loan workflow processes, including document preparation, closing, and servicing
• Ensure compliance with regulatory and bank policies throughout all loan documentation and servicing functions
• Coordinate with executive leadership, providing updates on process improvements, changes, and daily operations
• Utilize performance metrics to monitor and manage team productivity and accuracy

Qualifications:

• 10+ years of experience in commercial and consumer loan documentation, with at least 2 years in a supervisory role
• Background in banking, ideally with experience in institutions holding over $1 billion in assets
• Proficiency with Fiserv core banking software preferred
• High school diploma or GED required; a bachelor’s degree in business or finance is preferred
• Strong communication, organizational, and problem-solving skills, with a hands-on approach to managing complex workflows

Additional Details:

• Location: Daily in-office presence in Tampa, FL, with potential for occasional flexibility
• Relocation: A $10,000 sign-on bonus may be available for exceptional out-of-state candidates

Perks:

• 20 days of vacation and 6 sick days
• Comprehensive health, dental, and vision insurance
• 401(k) with matching and ESOP (Employee Stock Ownership Plan)
• Paid parental leave and tuition assistance
• Opportunities for professional development and career growth