Ideal candidate is seeking long term employment with room for advancement, is committed to providing superior customer service while complying with policy and procedure, and has an outstanding personality.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Editing of consumer, commercial and TRID loan documents for compliance with regulations, bank policies, and bank procedures
Communication with loan staff, primarily processors and lenders
Assist loan officers and customers as needed
Consistent execution of policies and procedures
Provide exceptional customer service at all times
Share responsibility for completion of all departmental objectives
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Excellent customer service skills
High School Graduate or High School equivalency
Proficient in Microsoft Office and knowledge of, or the ability to quickly learn, banking software applications
Must work well under stress and deadlines while managing multiple tasks
Critical thinking and problem solving skills
Excellent verbal and written communication skills
Must work well individually and with a team while maintaining a positive attitude
Must demonstrate a business professional image and demeanor
Excellent work ethic
Must be flexible and able to work additional hours when crucial to the branch environment
Detail oriented, dependable, self-starter with a high degree of accuracy
Attendance and punctuality is an essential function of the job
PREFERRED SKILLS AND QUALIFICATIONS
Knowledge of loan documentation and lending policy and procedure
Constant use of computer screens
Ability to operate a computer keyboard, use hand to finger, handle or feel, reach with hands and arms, and talk, see or hear
Intermittently standing, stooping, bending at the waist, walking, kneeling or crouching
Ability to sit and/or stand for long periods of time during the workday
Long periods of typing and repetitive motion
Ability to lift and/or move and carry up to 10 pounds
202 W. Oklahoma Ave.
Guthrie, OK 73044
Hometown service, statewide strength. BancFirst is committed to investing in the future of Oklahoma communities. BancFirst is a $12 billion bank offering personal and commercial products, trust, insurance, and investment services in sixty Oklahoma communities. Employees enjoy excellent benefits and a learning environment that allows them to continuously improve their skills to deliver highly personalized service to customers.
Diversity…Our differences enhance business performance.