Loan Customer Service Agent - TEKsystems

As the Loan Customer Service Agent

If you’re ready to explore the next step in your career:

You’ll enjoy…

Career Opportunities – Tons of growth opportunities for your career

Standard Hours – Monday-Friday

• Will fully train on-site for the first 4 weeks (8:30am to 5pm shift) PLUS an additional 4 weeks of taking live calls on site (9:30am-6:00om OR 10:30am – 7:00pm.
• Will be assigned based on business needs.) prior to getting the option to go hybrid. ***Minimum of 8 weeks on site prior to the hybrid option***
• Hybrid shift: 9:30am-6:00om OR 10:30am – 7:00pm. Will be assigned based on business needs.

Competitive Pay - $18.00-19.50 an hour (higher pay for Bilingual Representatives)

Expedited Interviews – Access to additional Resume support and pre-interview questions

Great Benefits – Take advantage of a Blue Cross Blue Shield benefits package (Dental, vision, 401k)

A day in the role…

• Will be handling about 40-50 inbound calls per day.
• The calls will be pertaining to a new homeowners claim or an existing claim.
• Will be required to answer basic questions such as: “what is the status of my claim” all the way up to claim intake which sometimes can take up to an hour.

Necessary Skills and Strengths:

Strong Computer Skills | Great Customer Service | Claims | Loan Processing | Home Loans | Call Center | Data Entry | Insurance Payer Knowledge | Multi-Tasking | Fast Paced Environment

Core Experience:

• Customer Service Representative
• Call Center
• Mortgage Loans
• Data Entry
• Office Administration

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.