Loan Admin Supervisor - Bank of the San Juans

We are seeking an EXPERIENCED, TALENTED and ENTHUSIASTIC individual to oversee our Loan Support Team.  This position is responsible for auditing the completion and accuracy of data being entered into the bank operating system for quality control review following the guidelines spelled out in the GBCI SOX Control guides. IT identifies documents and follows up for corrections when company standards have not been met in accordance with the GBCI standards for new loan and maintenance input. Responsible for the completion of 2nd review of all Commercial Loan Application Adverse Actions.    Assist in review and data input to the HMDA LAR.  Understands GL Balancing and core system functions.  Provides support to Loan Operations Manager and various duties assigned to them. 

The salary range for this position is $52,000.00-$60,000.00 per year.  All compensation offers are analyzed individually and take into consideration multiple factors including but not limited to geographic location, years of experience, and educational background.

Bank Happy. Work Happy. Right Here. 

DUTIES AND RESPONSIBILITIES:

• Manage direct reports to maximize productivity, efficiency, and the potential of the human assets of the company, including: hiring, directing job assignments, monitoring staff performance, coaching, counseling, training, assuring compliance with regulatory requirements and organizational mission, values, policies and work rules. Appraise performance and provide recommendations for staff compensation, promotion, and termination, as appropriate
• Responsible for conducting the daily ongoing “quality control” functions:
• Review of the daily Critical Loan File Maintenance report as instructed in the GBCI Loan File Maintenance SOX Control Guide to identify employees creating maintenance changes and ensure the accuracy of data being input or changed within the Bank Operating System.
• Verify the input of data for all New Loans and Change in Terms by comparing the system entries to the signed Promissory Note or CIT Document as well as validating loan codes assigned by the Lender as part of GBCI’s New Loan Report SOX Control Guide.
• Review disbursement entries relating to New Loans or CITs to ensure funds have been disbursed accurately and to the correct General Ledger Accounts.
• Communicate daily with the Loan Operations Team to direct them and provide support and understanding to eliminate potential errors in the loan system that could affect the bank’s relationship with their customers. 
• Timely completion of the New Loan Log and the Critical Maintenance Log to meet the GBCI SOX Control requirements.     
• Complete the 2nd Review Checklist for all commercial applications that are denied or denied with a counteroffer to ensure the reasons for denial and the documentation on the notices are accurate prior to the Adverse Action Notice being mailed to applicant, following the instruction and timing requirements set forth in the GBCI Adverse Action Guide.
• Work with Loan Operations Manager reviewing Compliance audits on Adverse Actions in order to address any issues.
• Work closely with Loan Operations Manager to ensure all loan operations functions run smoothly.
• Review and management of various daily / monthly GBCI reports along with other QC staff.
• Manages and updates data within the Great Data Report to ensure Bank Operating System accuracy.
• Provide information presented through the GBCI Expert Emails to appropriate loan staff through written correspondence.   
• Assist Loan Operations Manager in reviewing appropriate systems and documentation to provide accurate data to the HMDA LAR on a bi-weekly basis. 
• Provide support in balancing various GL Accounts as needed
• Understands and provides guidance within the core system to support in booking new loans, CITs, creating CIFs, etc.
• Perform a sampling review of Construction Loan Draws monthly. Report findings to Loan Operations Manager.
• Act as a point of contact for Construction Loans and monitoring reporting in Built.
• Manage the review of the Loan Advance Procedure.
• Point of contact for GBCI Reimbursements and manages the monthly tasks according to the Reimbursement Procedure for Consumer, Commercial, and Mortgage loans.
• Provides support to Loan Operations Managers by learning various duties assigned to them.  To include review and update of monthly, quarterly, and annual reports generated through COGNOS as well as manual reports as required.
• Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
• Complete required bank training courses within assigned time frame(s). It is the individual learner responsibility to ensure that they understand the information given to them in each training. If the learner does not understand the information given they need to reach out to their supervisor for further clarification or additional training.
• Employee must be capable of interacting calmly and professionally with a variety of people from diverse backgrounds at various levels within and outside of the organization.
• Employee must be capable of regular, reliable, and timely attendance.

Additional Responsibilities

• Adhere to Bank of the San Juans Company Core Values.
• Keeps management appropriately informed of area activities and of any significant problems.
• Participate in Community Service and Bank sponsored activities that serve and support the mission and values of the Bank of the San Juans.
• Provide superior internal and external customer service: must demonstrate self-governance, courtesy, and respect toward external customers as well as internal customers (all organization personnel).
• Represent Bank of the San Juans in a professional manner which includes a professional image, confidentiality, a positive “can-do” attitude, good attendance, punctuality, flexibility and adaptability in meeting bank and customer needs.  Keep work area tidy and maintain customer privacy. Attends and participates in meetings as required.
• Additional duties as requested or assigned.

QUALIFICATIONS:

• Two to five years of similar or related experience, including time spent in preparatory positions.                     
• A two-year college degree or completion of a specialized course of study at a business or trade school or equivalent combination of education and experience. 

KNOWLEDGE, SKILL, ABILITY:

Required Knowledge:

• Strong understanding of loans and loan operations is required.
• Preferred but not required, proficient knowledge of Jack Henry Silverlake and Laser Pro Documentation.
• Knowledge of legal and regulatory standards and required loan documentation is required.
• Proficient knowledge of Microsoft Office products is required.
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Skills and Abilities:                 

• Strong attention to detail
• Accuracy
• Ability to work independently
• Ability to meet deadlines
• Strong analytical skills

WORK ENVIRONMENT: Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is often required to: sit; use hands in repetitive motions to finger, grasp, handle or feel; and talk or hear. The employee is occasionally required to: stand; walk; and lift or reach with hands and arms.

Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Must be capable of climbing / descending stairs in an emergency situation.

Specific lifting abilities required by this job include: Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Specific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes.

COMPENSATION & BENEFITS: Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance, a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a 401(k) retirement savings plan, discounts on banking products and services, Paid Time Off (PTO) and holidays. Visit our website for more details!

COMPANY OVERVIEW: We are a family of banks whose unique local presence reflects the communities we serve. We welcome the opportunity to grow and change as our customers and communities do the same. Read our story, learn about our banks, and experience life at Glacier Bancorp, Inc. all from our website. Check it out! 

We are an Equal Opportunity Employer and qualified applicants or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state or local laws.

Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

No Recruiters or unsolicited agency referrals please.

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