LMR Field Technician at Softworld Inc

Job Title: LMR Field Technician

Job Location: Lynchburg Virginia 24501

Onsite Requirements:

• Radio Frequency Equipment
• Telecommunications Experience
• Network Installation

Job Description:

• Removing and replacing a variety of two-way RF Subscriber, two-way RF Subscriber and Radio System's equipment, networking, radio and console equipment, integrated systems and subsystems, and software at customer and/or field locations.
• M5300 multi-mode two-way mobile radios
• Installs Software updates and upgrades, such as SUM and FX, Removal and Replacement as required of existing radios.
• Perform regular preventative maintenance duties and diagnostic of Subscriber and two-way Radio System equipment.
• Communicates directly with customers and local field technicians regarding suggested resolutions for diagnostic of Subscriber and two-way Radio System equipment.
• Proactively troubleshoot Subscriber and two-way Radio System equipment. Understands various two-way Radio System and related equipment.
• Duties can include to perform install, setup, end-to-end system alignment, testing and fault diagnosis during implementation and on operational Land Mobile Radio (LMR) radio networks (P25, Open Sky, EDACS and Conventional), with the aid of PC-based programs, schematics, and other drawings.
• Programming and Installation of mobile radios, antennas, and accessories, perform unit swap and associated tests in a variety of vehicles.
• Mounting, cabling, initial set-up and testing of site equipment, fault isolation and replacement at the unit level.
• Ensure that safety practices are always followed, maintain, and preserve company owned equipment and ensure it is always kept in good repair.
• Complete test records, fault reports, and all other project related documentation and forward to installation supervisor.
• Provide technical assistance to customers and co-workers requiring telephone or on-site support.
• Ideally Land Mobile Radio background with a minimum 3 years' experience
• Minimum of associate degree in an electronics field - computers, networking, RF, etc.
• Knowledge of Microsoft Office software products (Word, Excel, PowerPoint, and Access) as well as touch typing.
• Ability to meet internal paperwork requirements for timecard input, expense and PCard reports, and service tickets.
• Ability to travel on short notice locally (less than one day). International travel is not expected.
• Valid driver's license required.
• FCC General Radiotelephone Operator's license (or APCO or NABER equivalent).
• Cisco Training or Microsoft Networking training / experience.
• Associate degree in an electronics field - Electrical or Electronic Engineering - Computer Science, etc.
• 3 or more years of direct Land Mobile Radio experience on trunked radio systems. Prefer trunked radio experience to be on Harris systems.
• Five or more years of Networking Experience.
• Excellent customer presence as well as verbal and written communication skills to include making customer presentations, writing system documentation documents, and communications involving system installation and operation.
• Work well with internal customers in Project Management, System Engineering, Technical Assistance Center, and others.

Must have at least 2 years of experience working with the following tools/equipment:

• Cable connectors and replacements, including RJ-11, RJ-45, DB-25, V.35, RS-449Fiber optics, Multiplexes, Network topology, Frame Relay, Fractional T-1, SONET Network Technology, ATM, Private Line, Voice, and Data
• Laptops, PCs, Cisco Routers, Sun servers
• Eastern Research DNX, PSX, ISP and LPM products
• Cisco Routers, including model numbers 3662, 3725, 3745, 2950, 4215, 8850's.
• Sun Microsystems equipment
• AC/DC power sources/supplies, including 3 Phase AC and 24VDC & 48VDC power supplies.
• T1 Testing Specifications, DS3 Testing, Digital Testing (BERT), and Analog VG Testing
• Ameritech AM5XT, Sage 935, Digital O-scope, Halcyon 704A, Para-scope "test sets
• Bell Core Standards
• Implement software changes (Upload, Download & SW Regression), installing new software and hardware into various devices.
• Setting configurations on networking equipment, such as Cisco routers
• Any certification, such as a CCNA, CCNP, A+, MCP or MCDST, would be helpful.
• Experience with configuring and operating the Harris Intraplex Chassis and channel cards.
• Ability to be responsive to callouts and periodic "on call" availability including working with centralized control centers.
• A willingness to work outside regularly scheduled hours to meet operational needs, and to respond to after-hours emergency calls.
• Should have excellent customer service skills.
• Ability to work in high stress and high visibility environment.

** 3rd party and subcontract staffing agencies are not eligible for partnership on this position. 3rd party subcontractors need not apply.

This position requires candidates to be eligible to work in the United States, directly for an employer, without sponsorship now or anytime in the future.

This client is a US Federal Government contractor and is legally required to hire US Citizens. US Citizens will only be considered for this role. **