Lido Deli Attendant - Dream Golf

Position: Lido Deli Attendant

Reports To: Food & Beverage Manager

Department: Food & Beverage

Welcomes our guests in an attentive and enthusiastic fashion. Smiles and presents professional appearance. Provides great hospitality and service of beverage and snack items while inputting/processing both written and digital guest transactions. Works with other staff members to influence customer flow, timely service, and meet guest's needs. Maintains a clean and sanitized work area in accordance with company quality standards. Assists in the daily ordering/transportation of food and beverage product and supplies. Submits daily cash/credit reports and deposits.

·Greet guests with a warm, sincere smile and anticipate their needs.

·Knowledge of all beverage, snack, alcohol, tobacco, and retail items carried.

·Arrange and set up beverages, mixes, supplies, and accurate displays in an efficient and professional manner, according to department specifications.

·Prepare all drinks according to department standards, including the proper pouring method and garnishment.

·Follow all steps of service as covered in training.

·Do not over serve guests and immediately seek out management with any concerns about a guest that may appear intoxicated.

·Promptly and accurately record and process all guest transactions via point of sale and room charge.

·Responsible for the security and reconciliation of the cash bag.

·Secure management approval for any comps, voids, or automatic gratuity.

·Follow restaurant specific comp, spill, and waste recording guidelines.

·Use tact and good judgment when dealing with difficult guests. Respond to their needs with patience and courtesy.

·Comply with all safety and sanitation guidelines and procedures.

·Regularly maintain cleanliness of workstation, equipment, restrooms, and storage areas. Ensure these areas are ready for the following shift.

·Move safely through all areas of assigned workstation and main clubhouse, which may include stairs, uneven and slick surfaces.

·Must wash hands regularly throughout shift, according to guidelines.

·Comply with applicable health, food, beverage, alcohol, tobacco, fire and other laws/requirements.

·Safely and effectively use knives and other utensils/equipment necessary to complete set up of workstation and service as well as necessary to this position.

·Following training and procedures, accurately perform, log, and submit daily requisition forms.

·Ensure safe and responsible transportation of all food, beverage, and supply items from clubhouse, kitchen, and storage areas.

·Ensure that department cost controls and inventory procedures are consistently followed.

·Maintain adequate supply of product, administrative, cleaning, and kitchen supplies.

·Understand and complete all side work as assigned.

·Be able to stand and walk for an entire shift.

·Communicate cordially, effectively, and clearly with all employees, managers and guests.

·Communicate in English in order to comprehend and perform/follow job requirements in written and spoken direction.

·Perform more than one task at a time.

·Maintain a positive, pleasant attitude throughout every shift.

·Accept direction and constructive criticism from management.

·Perform calmly and effectively in an extremely busy and stressful work environment.

·Be able to give and take direction and work effectively within a team.

·Be able to work a variety of hours, days and shifts, including weekends and increased work schedules.

·May be exposed, from time to time, to inclement weather, potentially dangerous pesticides, herbicides, fertilizers, equipment movement hazards, and misdirected golf balls.

·Lift and move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

·Other duties as assigned by management.

·High School diploma preferred.

·Must be 18 years of age at time of employment.

·1-year experience in Food & Beverage preferred.

·Demonstrated quality written, verbal, and interpersonal communication skills.

·Ability to analyze and solve problems; efficiently handle multiple duties under pressure with minimal supervision; work flexible hours as required including holidays/nights/weekends.

·Positive attitude, professional manner, and appearance in all situations.

·All staff are required to take Learn2Serve Training on Alcohol, Tobacco, and Food Handling.

·Ability to handle and serve products containing tobacco or alcohol.

·Valid driver's license.

·Restaurant Discounts

·Retail Discounts

·Employee Meal Program

·Golf Privileges

·Uniform Allowance

·Employee Assistance Program - Canopy

Part-Time Seasonal, Hourly, Non-Exempt