"LICENSED PRACTICAL NURSE - US Tech Solutions, Inc.

Job Description:

l Mon-Fri 8:30-5 CONTRACT REMOTE Teams interview with two department members. Please list out the top 2-4

l Skill sets/qualities: Computer and typing skills are a must as we use several different programs and work remotely. Detail-Oriented, Good Communication Skills, Time Management, Organization, Team Oriented, but able to work independently.

l Please provide a few sentences describing what a typical day would like in this role: We would sign on the computer at 8:30am and check the workload and begin prioritizing the day. The faxes come in electronically and we get requests via phone as well.

l We would check for date of service or due date to determine the priority of our cases.

l Then we review the requests against the policy and the member’s contract. When reviewing the clinical we determine if it can be reviewed at our level. If not, then it would be sent for review with our medical director.

l We would then complete the approval or denial and notify the provider. Please add a few bullets of what you’re NOT looking for experience wise (this really helps the vendors in their search and narrowing down the candidate pool): I don’t have an example of nursing experience that we aren’t looking for.

l ‘Soft skills’ (communication, leadership, adaptable etc.) that you would like candidates to have and the importance of these skills for this role (ex – do they need strong communication skills because they will be a part of team presentations?) Please see above. Strong communication skills are needed as they will communicate with members, providers. Please add a few bullets/sentences about your team? We have a very team centered approach.

l We all work together to accomplish our goals and to provide the best services possible for our members. We work closely with other UM teams in our department.

l My team currently has 12 nurses on staff. We offer team building activities and like to get know our team members. We are looking for someone that will be interested in our team culture.

Responsibilities:

l Performs medical reviews using established criteria sets and/or performs utilization management of professional, inpatient or outpatient, facility benefits or services, and appeals. Documents decisions using indicated protocol sets or clinical guidelines.

l Provides support and review of medical claims and utilization practices.

l May provide any of the following in support of medical claims review and utilization review practices: Performs medical claim reviews and makes a reasonable charge payment determination. Monitors process's timeliness in accordance with contractor standards. Performs authorization process, ensuring coverage for appropriate medical services within benefit and medical necessity guidelines. Utilizes allocated resources to back up review determination. Reviews interdepartmental requests and medical information in a timely/effective manner in order to complete utilization process.

l May conduct/perform high dollar forecasting research and formulate overall patient health summaries with future health prognosis and projected medical costs.

l Performs screenings/assessments and determines risk via telephone. Reviews/determines eligibility, level of benefits, and medical necessity of services and/or reasonableness and necessity of services. Provides education to members and their families/caregivers. Reviews first level appeal and ensures utilization or claim review provides thorough documentation of each determination and basis for each.

l Conducts research necessary to make thorough/accurate basis for each determination made.

l Educates internal/external staff regarding medical reviews, medical terminology, coverage determinations, coding procedures, etc. in accordance with contractor guidelines. Responds accurately and timely with appropriate documentation to members and providers on all rendered determinations.

l Participates in quality control activities in support of the corporate and team-based objectives. Participates in all required training.

Experience:

· 2 years clinical experience. Required Licenses and Certificates: Active, unrestricted LPN/LVN licensure from the United States and in the state of hired, OR, active compact multistate unrestricted LPN license as defined by the Nurse Licensure Compact (NLC), OR, active, unrestricted LBSW (Licensed Bachelor of Social Work) licensure from the United States and in the state of hire.

Skills:

l Working knowledge of word processing software. Good judgment skills.

l Demonstrated customer service and organizational skills. Demonstrated proficiency in spelling, punctuation, and grammar skills.

l Analytical or critical thinking skills. Ability to handle confidential or sensitive information with discretion. Ability to remain in a stationary position and operate a computer.

l Required Software and Tools: Microsoft Office. Preferred Skills and Abilities: Working knowledge of spreadsheet and database software.

l Demonstrated oral and written communication skills. Ability to persuade, negotiate, or influence others. Preferred Software and Others Tools: Knowledge of Microsoft Excel, Access, or other spreadsheet/database software. Work Environment: Typical office environment some travel between office buildings

Education:

· Bachelor's degree - Social Work, OR, Graduate of an Accredited School of Licensed Practical Nursing or Licensed Vocational Nursing.

· Preferred Education: Associate Degree- Nursing OR Graduate of an Accredited School of Nursing.

· Preferred Licenses and Certificates: Active, unrestricted RN licensure from the United States and in the state of hire, OR, active compact multistate unrestricted RN license as defined by the Nurse Licensure Compact (NLC).