Licensed Insurance Service Account Manager - Boone Ritter Insurance

Join Boone Ritter Insurance, a reputable independent insurance agency that is currently seeking a Licensed Insurance Service Account Manager to join our team. As a Licensed Insurance Service Account Manager, you will play a vital role in providing exceptional customer service to our clients. You will be responsible for managing client accounts, assisting with policy inquiries, and addressing any coverage or claims concerns. Our clients rely on us to protect what matters most to them, and you will be at the forefront of ensuring their satisfaction.

We believe in fostering positive relationships with our clients and exceeding their expectations. At Boone Ritter Insurance, we value teamwork, professionalism, and a customer-centric approach. If you are a highly motivated individual with excellent communication skills and a passion for delivering top-notch service, we encourage you to apply now!

Salary Range: $35000.00 - $45000.00 per year

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Evenings Off

Cancer Plan

Casual Fridays

Family First - we get it when things come up!

Volunteer Opportunties / Charity Events

Team Building Outings

Responsibilities

Client Management: Successfully manage a portfolio of client accounts, building strong relationships and providing exceptional service.

Policy Support: Assist clients with policy inquiries, coverage questions, and claims assistance, ensuring their needs are addressed accurately and efficiently.

Renewal Coordination: Proactively manage policy renewals, ensuring timely communication and follow-up with clients to maintain strong business relationships.

Problem Resolution: Handle and resolve any client issues or concerns promptly, ensuring a high level of client satisfaction.

Documentation: Maintain accurate and up-to-date client information and policy records in our system.

Active Insurance License: Must hold a valid insurance license, preferably in property and casualty.

Customer Service Experience: Prior commercial lines insurance experience.

Strong Communication Skills: Excellent verbal and written communication abilities, with the ability to effectively interact with clients and colleagues.

Detail-Oriented: Strong attention to detail, ensuring accuracy in policy documentation and client information.

Problem-Solving Skills: Ability to analyze situations, identify solutions, and resolve client issues in a timely manner.

Organizational Skills: Effective time management and organizational skills, prioritizing tasks and meeting deadlines.