Licensed Insurance Office Administrator Assistant - London & Norfolk Ltd
Norfolk, VA 23510
About the Job
London & Norfolk Ltd. is an independent insurance agency with a client-centric and results-driven approach. We pride ourselves on innovation, ethical practices, and a commitment to building long-term success for our clients. Our collaborative and structured organization leverages technology, ongoing education, and a global perspective to exceed expectations we foster a family-oriented, flexible environment that values work-life balance. As a small, close-knit team, we prioritize integrity, innovation, respect, accountability, and putting the needs of both employees and clients first.
We are seeking a Licensed Insurance Office Administrator Assistant to manage key administrative functions and support account managers in delivering top-notch service. In this role, you will be the first point of contact for clients, handle essential office tasks, and assist in processing insurance documents with accuracy and urgency. This position offers a base salary of $40,000 per year, plus bonus opportunities. If you are detail-oriented, proactive, and passionate about delivering exceptional client service, wed love to have you on our team. Candidates need to have proficiency in EPIC management system and CSR24.
Apply today to take the next step in your career and join a team that feels like family while making a meaningful impact on clients' lives.
Salary Range: $50000 per year
Benefits
Annual Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Evenings Off
Weekends Off
Responsibilities
- Answer phones and provide a warm and professional first impression for clients.
- Manage front desk operations, including handling mail and postage meter tasks.
- Process endorsements and change requests to assist account managers.
- Create and process certificates, auto ID cards, and binders efficiently.
- Maintain accurate and organized records to ensure seamless operations.
Requirements
- Active Property & Casualty Insurance License in Virginia (required).
- 1-3+ years of experience, preferably in commercial lines insurance.
- Proficiency in EPIC management system, CSR24, and Microsoft Office Suite (Word, Outlook, Excel).
- Strong attention to detail and organizational skills for managing time-sensitive matters.
- Effective communication and interpersonal skills to build positive client relationships.
- A proactive mindset with curiosity to learn and adapt in a dynamic environment.