Licensed Insurance Customer Service Representative - TWFG Insurance Services

The Customer Service Rep is responsible for working with current and prospective home and auto insurance clients to make sure their needs are met and they have the appropriate coverage for their situation. Local, independent agency with a friendly working environment.

25% bonus paid for new policies written in addition to the base pay.

Salary Range: $20.00 - $25.00 per hour

Hourly Base Salary Based on Experience

Paid Time Off (PTO)

Mon-Fri Schedule

Retirement Plan

Responsibilities

• Quote and issue new personal lines insurance policies
• Process changes to policies for current customers
• Answer customer questions
• Review current policies and suggest changes
• Maintain customer information system, including entry of new customers and updates to current customers
• Any other tasks needed to provide service to existing and potential customers

Active Texas P&C License

1 year of P&C CSR experience

Ability to communicate well with customers, in person, via email and on the phone

Dependable

Attention to detail

Responsible