Licensed Insurance Customer Service Representative - Briana Ray Agency

** Candidate must have an active Property and Casualty License and Insurance Experience to be considered**

Briana Ray Agency has been a trusted name in the insurance industry for five years. As we move to our new location in Bohemia, NY, our dedication to community involvement and exceptional customer service remains strong. We actively participate in food drives and other community initiatives, reflecting our commitment to making a positive impact. Our team is in growth mode, focusing on maintaining a healthy work/life balance, offering flexibility, and fostering a supportive environment. With a small team of four in-office staff, we pride ourselves on doing things the right way, guided by our core values: CLARITY - Committed, Listeners, Advisors, Resourceful, Integrity, and Yes.

We are seeking a Licensed Insurance Customer Service Representative to join our expanding team. This position offers a competitive base salary of $16 - $20 per hour, along with commission and bonus opportunities. As part of our team, you'll have the chance to work with an existing book of business and contribute to our ongoing growth and success.

If you are a motivated, bilingual professional with a passion for customer service and a desire to grow within a supportive and dynamic team, Briana Ray Agency is the place for you. Apply today to become part of a company that values integrity, community involvement, and personal growth.

First year expected total earnings up to $50,000

Salary Range: $16.00 - $20.00 per year

Hourly Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Flexible Schedule

Health Insurance

Hands on Training

Career Growth Opportunities

Retirement Plan

Evenings Off

Bonus Opportunities

Warm Leads Provided

Work-Life Balance

Weekends Off

Holidays Off

Professional Development

Advancement Opportunities

Continuing Education Opportunities

Performance Bonuses

Professional Work Environment

Equipment Provided

Paid Sick Leave

Personal Workspace

Active Community Involvement

Monday - Tuesday (9am - 7pm) Work Schedule

Wednesday - Friday (9am - 5pm) Work Schedule

Responsibilities

• Cultivates and maintains strong relationships with clients.
• Ensure ongoing engagement and satisfaction through consistent communication.
• Identify opportunities to upsell additional products to existing clients.
• Process insurance policy payments accurately and efficiently.
• Implement strategies to exceed quotas and performance objectives.
• Prepare and issue insurance documents promptly and accurately.
• Implement retention strategies to foster loyalty and satisfaction.

• License Requirements: Candidate must have an active Insurance License to be considered.
• Bilingual in Spanish.
• Meticulous attention to detail in all tasks and responsibilities.
• Collaborative and supportive team member who fosters a positive work environment.
• Clear and effective communication skills, both written and verbal.
• Demonstrates professionalism and respect in all interactions within the office environment.