Licensed Insurance CSR at Bernard Personnel Consultants
New Castle, DE 19720
About the Job
Well Established Insurance Office has need for Experienced Licensed CSR
Salary based upon level of experience
Job Duties:
- Will work primarily with Personal Lines, but also assist with Commercial Lines
- Respond professionally and accurately to telephone and email inquiries, providing quality service to clients and associates
- Listen attentively to the client's needs to ensure a positive customer experience
- Strive for quick resolution to every contact
- Ensure that customers are satisfied with every part of the experience
- Maintain confidentiality of company and client information
- Follow up with clients as necessary
- Advise on what products are needed to adequately protect the client
- Issue Certificates of Insurance to Commercial Customers
- Reviewing Personal Lines Renewals renewals for features and discounts
Salary
55,000 - 75,000 /year