Licensed Customer Service Representative - Epic One Insurance Group

Must be in commuting distance of East Dundee Office

Maintain your momentum and continue to grow with us! If you are looking for your next career opportunity, there is no need to look any further. Epic One Insurance Group LLC in East Dundee is looking to hire a Licensed Customer Service Representative to join our team. We pride ourselves on our excellent culture, and we are seeking someone who wants to be a part of our strong and energetic team. Our Customer Service Representatives are licensed insurance professionals who delight customers every day by providing exceptional, personalized customer service.

If you are ready to make a change in your life and are looking to join a company that cares about both our clients and you, apply today!

Salary Range: $48000.00 - $60000.00 per year

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Life Insurance

Retirement Plan

Responsibilities

• Your outstanding customer service skills will be essential in obtaining/updating client information and assisting clients with policy changes
• Answer client questions and objections, problem solve, and follow up with your quality rapport-building talents
• Use your savvy skills to cross-sell and round out accounts
• Utilize warm leads to create insurance quotes and close sales

• Must Have Property & Casualty License
• Tech-savvy with Agency Management System experience
• Detail-oriented and goal-oriented with the ability to prioritize tasks
• A critical thinker and out-of-the-box problem solver who is a self-starter
• Excellent written and verbal communication skills