Library Circulation Coordinator (Principal Library Assistant) - Jersey City Free Public Library

JCFPL JOB TITLE: Library Circulation Coordinator 

Location:  The position will be primarily located at one of the library branches.

REPORTS TO:  Branch Manager / Systems & Access Services Librarian

CIVIL SERVICE JOB TITLE: Principal Library Assistant

SALARY RANGE: $45,000 - $49,000 per year

FULL-TIME/PART-TIME: Full-Time

WORKWEEK: 09:00 a.m. to 8:00 p.m. (35 hours/week). Will be required to work evenings and weekends as scheduled.
 

*Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for the employee for this job.  Duties, responsibilities and activities, may change at any time with or without notice.

GENERAL DESCRIPTION:

Performs administrative work overseeing the circulation processes and patron account maintenance at JCFPL branch libraries and does related work as required. Serves as the point of contact within the branch about circulation functions and patron accounts. Coordinators with peers at other branches to ensure uniformity with procedures and processes. Collaborates with the Library Systems and Access Services Librarian to set system-wide procedures, identify training needs, and monitor and adjust procedures to ensure a seamless experience for patrons.

Work is performed with independence under the supervision of the library branch manager.

DUTIES AND RESPONSIBILITIES:

• Manages all aspects and activities related to circulation.
• Works closely with the Library Systems and Access Services Librarian to maintain operational and procedural standards related to circulation functions and record maintenance.  
• Trains other branch staff members on all tasks related to circulation and patron record management.
• Greets customers, checks library materials in and out, sorts and routes returned materials.
• Places holds on materials and pulls customer requests from the shelves.
• Registers new borrowers, records fees, and resolves issues related to library accounts.
• Facilitates and manages money handling to include, but not limited to, daily revenue reports, cash management reports, reconciling cash register, daily bank deposits, audits, and coin-op machine.
• Monitors the condition of library materials that enter through circulation and determines appropriate repair actions to be taken.
• Makes decisions on specific operating problems in accordance with library procedures.
• Provides excellent customer service in a team-based environment.
• Must be able to work a flexible schedule including at least one evening shift and a Saturday weekend rotation. 
• Performs related tasks as required or requested.
• The employee could be asked to work at other library locations.

MINUMUM EDUCATION AND EXPERIENCE REQUIREMENTS:

 Any combination of education and experience equivalent to graduation from high school or university and two years of paraprofessional experience in business, libraries or local government. Knowledge of library circulation systems and automation or willingness to complete extensive training within the first 90 days.

NOTES:

For all employees, regardless of full-time or part-time status, JCFPL is considered the primary employer. Work hours are assigned according to the Library’s operational needs. Work hours are not scheduled to accommodate employees’ other employment, academic, or other outside obligations, except in circumstances agreed upon in writing by the employee and the employee’s supervisor.

This job description is not designed to cover or contain a comprehensive listing of
activities, duties or responsibilities that are required for the employee for this job. The omission of specific statements of duties does not exclude them from the position if work is similar, related, or a logical assignment to the position.

This internal job description is associated with a N.J. Civil Service job title; the New Jersey Civil Service Commission requires all incumbents to possess and be prepared to verify the minimum experience and skills required for the associated Civil Service job title.

This position is subject to residency requirements as set forth in the New Jersey First Act.

This vacancy is associated with a New Jersey Civil Service job title. The New Jersey Civil Service Commission requires all incumbents to possess and be prepared to verify the minimum experience and skills required for the associated Civil Service job title.

This position is subject to residency requirements as set forth in the New Jersey First Act and not available for work visa sponsorship.

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