Library Assistant - Touro University California
Vallejo, CA 94592
About the Job
Under the general direction of the Library Director, staffs the Library Circulation Desk and provides assistance to Library patrons in person, over the phone and via e-mail. Handles circulation and Library reserve transactions; patron record creation and problems; assists with maintenance of the Reserve Collection. Processes interlibrary loan borrowing and lending requests. Receives and distributes incoming mail including items ordered and journal issues. Orders print library books and library supplies; enters acquisitions records for purchased and gift materials in the library system; changes locations of library materials in the Sierra Library System as requested; does book labelling and end processing. Ensures VR headsets and TV remote and mouse are kept charged; Assists with special projects including typing projects, displays, and general maintenance of the Library including maintaining library supplies; submitting work orders to Facilities and IT; making suggestions for improvement.
Responsibilities:Responsibilities:
- Provides staff coverage for the library (M-Th 7:30 am – 4:30 pm and Fri 7:30 am – 2:30 pm with 1 hour lunch break; assists with daily opening of the library at 7:30 am each Monday through Friday morning (shift will change somewhat during winter break and for library summer hours).
- Staffs the Library Circulation Desk
- Takes and records library attendance
- Communicates re: library policies and procedures with library patrons and refers such questions and matters to one of the librarians as needed.
- Assists patrons with questions and problems including with printing and computer access in library, TV installation, VR headsets, referring reference questions, calls and e-mails to one of the TUC Librarians or other TUC offices as appropriate
- Maintains Sierra course records for Reserve Collection.
- Checks in, checks out, renews library materials including library reserve materials. Reshelves reserve materials. Keeps TV Room and VR equipment charged for check-out. Deals with patron record question and problems making referrals to the Access Services Librarian
- Receives and processes interlibrary loan lending and borrowing requests on DOCLINE, CLIO, OCLC. Handles patron questions pertaining to ILL function and transactions
- Distributes incoming US and campus mail and prepares outgoing library mail including insurance forms
- Checks in and shelves print journal issues, claims undelivered/missing print journal issues; maintains the print journal display shelves.
- Maintains library office supplies and submits orders for office supplies needed by library. Inputs and tracks requisitions for print library materials. Unpacks, verifies, receives ordered items; if order requires gets invoice approvals, and submits approved invoices to Accounting Office
- Enters acquisitions/order information in Sierra for purchased and/or gift materials. Updates order information in Sierra when purchased item received.
- Generates & affixes call number & location labels & plastic covers for newly cataloged materials or materials requiring relabeling. As requested, changes locations in Sierra for specific books and other items. May assist Technical Services Librarian with copy cataloging of print materials.
- Assists with Library special projects including preparing library materials for withdrawal; pulling and adding print materials to the reserve collection; inventory of library materials; preparing booklists; entering records into Touro Scholar; general typing/inputting tasks; checking for and reporting non-functioning links in library resource guides
- Assists with the general maintenance and good functioning of the Library by assisting with the preparation and submittal of work orders to Facilities and IT; maintains safety, good appearance, and general upkeep of the library. Brings problems and concerns to the attention of the Library Director and/or librarians.
- Assist with OpenAthens renewals for TUC adjunct faculty.
- Check and annotate program annual and semester booklists with our holdings.
- Prepare monthly new acquisitions list.
- Process withdrawals of print library materials.
- Catalog print books for Library collection.
• Customer service skills and experience • Communication skills • Interpersonal skills; ability and experience to work with and contribute to work team • Previous Library experience highly desirable • Reliable, organized, productive, flexible • Attentive to detail • Apply technologies, policies and procedures applicable to this position
CORE COMPETENCIES: identify the behavior an employee is expected to demonstrate.
• Able to apply knowledgeably current policies, procedures and technologies pertaining to interlibrary loan borrowing and lending using CLIO, DOCLINE, and OCLC ILL • In conjunction with interlibrary loan requests, is able to determine availability of specific articles in the TUC Library using A-Z Journals, PubMed Linkout, and Article Linker and provide to patrons • Able to apply knowledgeably current policies, procedures and technologies pertaining to TUC Library circulation and reserve functions; acquisitions receiving, the Library catalog, and the Summon discovery system. • Is reliable and dependable in carrying out job duties which are strongly linked to timeliness and consistency. After training, is able to work independently, asking questions as needed. • Demonstrates a strong service-oriented approach to Library patrons • Is well organized and maintains a good workflow given the various responsibilities. Inquires appropriately with Library Director regarding priorities or problems as needed. • Is attentive to the overall upkeep and operation of the library and shows initiative in offering improvements • Demonstrates flexibility and works cooperatively as a member of a small Library team.
|