LHA(R) ILS Support Team Leader - Serco North America

We’re seeking a dynamic and experienced logistician to join Serco’s Amphibious Ship Section. The successful candidate will assume a critical role in overseeing and managing the LHA(R) Integrated Logistics Support (ILS) support contractor staff. This is a great opportunity to be part of a team evaluating and managing the contracts to design, construct, test, and deliver new amphibious ships. Our government support team for this specific opportunity is led by a Program Manager and Deputy Program Manger having decades of experience working within the Department of Defense and the Shipbuilding and Repair Industry.

This position is contingent upon your ability to obtain and maintain a DoD Secret level clearance post-employment.

This government support team falls within our high-performing Naval Acquisition and Sustainment Operation (NASO) which provides critical services to nearly all U.S. Navy surface ships and craft and is achieving truly impactful outcomes. NASO is part of Serco's Maritime Engineering, Technology and Sustainment (METS) business unit. Serco has over 9,000 people in North America, with operations across the U.S. and Canada. We are committed to forming long-term partnerships and supporting Federal, Provincial, and State government customers to achieve their mission. This role offers the chance to drive impactful change and achieve our clients’ mission objectives with the highest level of capability and assurance, and at the lowest possible cost. Serco supports the U.S. Navy as a prime contractor providing amphibious warfare and expeditionary professional support services. We are committed to providing the U.S. Navy with the management, engineering and subject matter expertise to face all challenges, and welcome those with dedication, talent, and skill sets to join the Naval Acquisition and Sustainment Operation Team.

In this role, you will conduct support in one of these areas:

• The successful candidate in this position ideally brings unique combination of project management and subject matter expertise in acquisition and lifecycle logistics.
• As the LHA(R) ILS Support Team Leader, you’ll oversee developmental logistics tasks, ensuring compliance with contractual controls and processes.
• Reporting to the Program Manager, within Serco’s Amphibious Ship Section, you’ll collaborate closely with the Government Logistics Principal Assistant Program Manager (PAPM) and their team members to provide support integral to acquisition programs in preliminary and contract design support, detail design and contract support, pre-delivery availability and post-delivery support, operations and sustainment support, or fleet modernization program life cycle support areas. Your responsibilities include:
  • Developing and managing the LHA(R) ILS support contractor staff
  • Assisting the Logistics PAPM and the vessel ILS managers at the shipbuilder's facilities, attend meetings, and coordinate efforts with Supervisor of Shipbuilding, Conversion & Repair, U. S. Navy, Gulf Coast (SSGC); Naval Surface Warfare Center, Carderock Division-Ships Systems Engineering Station (NSWCCD-SSES); Naval Information Warfare Systems Command (NAVWARSYSCOM) [formerly SPAWAR]; Naval Supply Systems Command Weapon Systems Support (NAVSUP WSS); Naval Medical Logistics Command (NMLC); Defense Logistics Agency (DLA); the pre-commissioning crew, and the shipbuilder
  • Ensuring efficient delivery of products and services for the client
  • Developing and/or implementing client's logistical policies, procedures, and programs
  • Conducting Configuration Management (CM) by maintaining the integrity of work products using configuration identification, configuration control, configuration status accounting, and configuration audits,
  • Performing business development
  • Identifying risks and proposing solutions
• You will also cultivate positive relationships with internal and external stakeholders including Naval Sea Systems Command (NAVSEA), Supervisor of Shipbuilding (SUPSHIP) Gulf Coast, and other stakeholders by offering support and contributing to satisfying current and future Navy and Marine Corps needs for all current and any future Programs/Platforms under the cognizance of the supported Navy Program Executive Office (PEO) Ships’ Amphibious Warfare Program Office (PMS 377). 

To be successful in this rolle you will have:

• Successfully completed a bachelor’s degree from an accredited college or university. Military or DoD experience can be substituted for a degree if 8 or more years of specific work experience can be demonstrated in an analogous or higher-level position.
• 8+ years of relevant experience with U.S. Navy or U.S. Coast Guard ILS acquisition and lifecycle management program is required. Years of relevant ILS experience in an acquisition environment is defined as product support with a life cycle management focus and include activities and aspects that extend across the life cycle in more than two of the “Twelve Integrated Product Support (IPS) Elements”, as outlined in Appendix A of the DoD Product Support Manager’s (PSM) Guidebook and the DoD Integrated Product Support Element (IPS) Guidebook. These twelve IPS elements are:
• Product Support Management
• Design Interface
• Sustaining Engineering
• Supply Support
• Maintenance Planning and Management
• Packaging, Handling, Storage, and Transportation (PHS&T)
• Technical Data
• Support Equipment
• Training & Training Support
• Manpower & Personnel
• Facilities and Infrastructure
• Computer Resources
• Relevant experience performing managerial work in support of an ACAT acquisition program is required.
• Expertise and work efforts experience focused on the analysis of the customer's business goals, objectives, needs and the general business environment to solve logistical problems.
• Ability to operate personal computers and have good knowledge and operational abilities with Microsoft Office tools.
• Ability to support activities in a shipyard or naval facility. Some work will occur within an industrial field office, outdoors and/or aboard ship while the ship is undergoing construction, alteration, activation, overhaul, repair, and/or underway trials. Walking and climbing throughout the ship, to accomplish ship checks, validations, or loadouts, will be required. Exposure to high noise levels, uncomfortable temperatures, heights, or other industrial safety conditions will require use of personal protective clothing and equipment.
• Ability to travel (less than 10%) to support activities in a shipyard or naval facility or onboard ship while underway.
• A current DoD security clearance or be able to obtain an interim clearance after hire. A condition of employment is based on your ability to obtain and maintain your clearance.
• United States (U.S.) citizenship.

Additional desired experience and skills:

• Product Support Planning in accordance with DoD 5000.02,
• Ship Configuration and Logistic Information System (SCLSIS) Type 2, 3, & 4 data element development,
• Coordinated Shipboard Allowance (COSAL) processes to include provisioning, procurement, "push pull", warehousing and shipboard loadout,
• Support and Test Equipment (S&TE) ILS processes,
• Configuration Status Accounting for Amphibious Ship Classes,
• Allowance Change processes

At Serco, we do important work that really matters, and we strive to bring together the right people, right technology, and right partners to create impactful solutions that address some of the world’s most urgent and complex challenges. It’s an exciting time to join Serco, a place you can make a difference. If you are interested in supporting our military and working with our sailors and a passionate Serco team - then submit your application now for immediate consideration.  It only takes a few minutes and could change your career!

In compliance with local laws regarding pay transparency, the salary range for this role is $101,342.27 to $164,679.85; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.