Level 2 IT Support Specialist - West Palm Beach - TrustBridge, Inc.
West Palm Beach, FL 33407
About the Job
Have you thought about Trustbridge?
Since 1978, Hospice of Palm Beach County, Hospice of Broward County and Hospice by the Sea have cared for 200,000 families in South Florida. These three hospices are now one branch of Trustbridge, a community nonprofit that provides support for families facing serious illness 24 hours a day. Our other services include palliative medicine, caregiver support and bereavement programs.
At Trustbridge, we consider our employees our greatest resource. Our appreciation is shown in many ways, including the wide range of comprehensive benefits we offer.
Trustbridge benefits include:
- Competitive salary
- Health, Dental, Vision, Life and Disability insurance
- 401K with employer contribution
- Tuition reimbursement
- Employee Assistance Program
- Flexible Spending Account
- Generous PTO package
Pay range: $21/hr. - $26/hr.
Responsibilities:Hours of operation: 8:30am - 5:00pm with rotating on-call
JOB SUMMARY
- The function of the IT Support Specialist is to be responsible for performing service, repair and/or installations on-site or at the various locations throughout Broward and Palm Beach counties, which involves system, technical and/or application support to internal customers and help desk systems.
- Other duties involved are to provide support in the installation, relocation, diagnosis and repair of desktop and laptop computers, tablets, printer’s copier, cell phone and/or associated peripheral equipment.
A. Education/Regulatory Requirements:
o High school or equivalent preferred.
o AS degree and MCP (Microsoft Certified Professional) preferred.
B. Skills:
o A minimum of 1 year of Technical School or experience as a computer technician.
o Proficient in Network topographies, printers and peripherals, and hardware repair.
o Knowledge of current software including MS Office products, and MS Windows products.
C. Professional Requirements:
o Excellent communication skills; experience in dealing tactfully with a variety of people.
o Ability to prioritize work and meet deadlines.