Level 2 Desktop Support Technician - eXcell
Commerce, GA 33442
About the Job
As part of a leading IT managed services specialist with more than 12,000 associates worldwide, we rely on the personal relationships we build with our consultants and the clients who depend on them. Join the eXcell team.
Our client has a brand new opportunity for a qualified Level 2 Desktop Support Technician to join their team onsite in Commerce, GA. This role includes on call responsibilities and occasional overtime. This technician will be oncall two weeks on and two weeks off. Hours will vary on the weeks this technician is oncall, and the working hours will be 6AM to 2:30PM on weeks not oncall.
Duties and Responsibilities:
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Provide desktop support for onsite users to include executive level support
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Resolve hardware, software, network, and peripheral issues
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Active Directory experience, managing users and computers
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Troubleshooting Windows 10 OS, Office 365, MS Authentication, MS Intune and mobile issues
Skills and Qualifications:
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Minimum 2 to 5+ years of related desktop experience, both deskside and remote
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Windows 10 OS experience required
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Excellent customer service and interpersonal skills
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Experience working with a ticketing system (ServiceNow / Remedy / ConnectWise)
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Microsoft Intune experience desired
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Proficiency in GPO - Group Policy Objects
Full COVID-19 vaccination may be required.
We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life/AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA/HSA Pre-Tax Benefits, Employee Discounts.
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcell™ Supports Equal Employment Opportunity** eXcell™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com.
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Source : eXcell