Legal Support Specialist (Hybrid) - Sedgwick Claims Management Services, Inc.

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive. 

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

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Legal Support Specialist (Hybrid)

This role is open to hybrid 2 days in office and 3 days work-at-home*.

PRIMARY PURPOSE:  To provide analysis and legal support to the litigation and claims management team.  To be responsible for maintaining and updating client claim files, litigation management reports, client correspondence, client loss runs, communication with clients, and communication with all other client service providers (e.g., TPAs, auditors, etc.).  May be responsible for adjusting and resolving some property and minor injury claims for certain clients if needed.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Prepares and tracks litigation reports and other types of analysis on all open claims; reports on the status of litigation matters to all interested parties including third-party administrators, pool directors, and excess and reinsurance carriers.
• Prepares comprehensive, complex, and accurate reports to assist the litigation management team in analysis of claims to meet client-specific, program or company senior management needs
• Presents reports and case statuses to management.
• Creates and maintains all litigation files and documentation; prepares and distributes claims acknowledgement letters; performs other administrative tasks as necessary.
• Responsible for filing, copying, mailings, composing basic correspondence including e-mails, running reports, etc.
• Develops and conducts presentations to clients at meetings; responsible for the development of and presentation of educational programs.
• Corresponds verbally and in writing with client members.
• Collects, reviews, and organizes client contacts, communication, underwriting, and exposure data.
• Analyzes requests for and generates certificates of insurance for clients.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.
• Travels as required.

QUALIFICATIONS

Education & Licensing

Bachelor's degree from an accredited college or university preferred.  Legal Assistant Certificate or Paralegal Certificate from an ABA approved program preferred.

Experience

Four (4) years of experience in litigation, insurance law, or liability practice preferred to include three (3) years of experience in joint powers authority pool administration services with increasing levels of responsibility and two (2) years’ experience with analytical writing, or equivalent combination of education and experience required.

Skills & Knowledge

• Strong proofreading skills and attention to detail
• Basic understanding of arbitration/litigation processes
• Knowledge and understanding of civil law and procedures including public entity law
• Ability to manage multiple projects
• Demonstrated ability to complete work independently
• Ability to exercise sound judgment and use problem solving skills to develop effective solutions
• Excellent oral and written communication skills, including presentation skills
• PC literate, including Microsoft Office products
• Analytical and interpretive skills
• Strong organizational skills
• Excellent interpersonal skills
• Ability to create and complete comprehensive, accurate and constructive written reports
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental:  Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical:  Computer keyboarding, travel as required

Auditory/Visual:  Hearing, vision and talking

NOTE:  Credit security clearance, confirmed via a background credit check, is required for this position.

As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $66,560.00 to $70,000.00 USD annual salary. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description.  They are not intended to constitute a comprehensive list of functions, duties, or local variances.  Management retains the discretion to add or to change the duties of the position at any time.

*subject to change based on company need. #LI-HYBRID

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.