Legal Senior Onsite Service Specialist.Managed Services Onsite at Metasys Technologies, Inc.
MIDDLE CITY WEST, PA 19103
About the Job
Senior On-Site Services Specialist
Philadelphia, PA (on site)
3 months contract to perm
Overview:
The Senior On-Site Services Specialist will manage daily operations of a busy mail and copy center supporting a prominent law firm in downtown Philadelphia. This is a temporary position with the potential for permanent hire after three months.
Key Responsibilities:
- Operate high-volume copying equipment, produce complex print jobs, and perform finishing tasks, such as GBC, tabs, spiral, and velobind, ensuring accuracy and quality to meet client specifications.
- Handle incoming and outgoing mail, sort and distribute materials, and ensure timely delivery to appropriate recipients.
- Support meeting room arrangements and light housekeeping tasks as needed.
- Perform basic maintenance, troubleshoot copier issues, and coordinate service calls to ensure equipment functionality.
- Provide professional, responsive support to attorneys, paralegals, and other staff, addressing queries and resolving issues efficiently.
- Manage daily inventory and records, operate office equipment such as postage meters and scanners, and support shipping and receiving functions.
Qualifications:
- High school diploma or GED.
- Minimum of 1-2 years in a corporate office environment.
- Experience in copy production, including complex print jobs and finishing requirements, is essential.
- Legal industry experience is a plus but not required.
- Strong customer service and communication skills.
- Ability to multitask and work effectively in a fast-paced environment.
- Familiarity with copier and related office equipment.
- Basic knowledge of shipping/receiving procedures.
- Troubleshooting and problem-solving skills.
Physical Requirements:
- Ability to lift up to 50 pounds, such as cases of paper.
- Comfortable walking for approximately 50% of the workday.
Additional Information:
- Free parking is not available; most employees utilize public transportation.
- Business casual dress code is required.
- An initial phone interview is part of the hiring process.
Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status .