Legal Receptionist & Switchboard - Rose International
Boston, MA 02110
About the Job
**Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
•Prior receptionist experience in a corporate environment must reflect as working experience on the resume
•Provides exceptional customer service to the firm by performing a variety of job duties and responsibilities within the Legal environment. Maintains utmost professionalism and willingness to assist Legal customers including but not limited to law partners,
paralegals and legal administrative assistants with value-added services.
•Meets and greets all visitors and employees to the firm, providing them a professional welcome, and going above and beyond in their service approach.
•Schedules meeting rooms, ensuring that each conference room has the necessary supplies, beverages, video conferencing etc. before the client's meeting times.
•Answers all incoming telephone calls made to the firm, by following firm/Client phone etiquette expectations and ensuring communication at a professional level.
•Engages in company and community service events or firm initiatives, and philanthropies.
•Performs light clerical/admin assistant duties:
•Prepares documents, maintains files and calendars, and schedules appointments and meetings as required.
•Prepares legal documents and correspondence from draft or dictated text as required.
•Manages calendars and assists in meeting deadlines as required.
•Provide light housekeeping duties, maintaining an organized workspace.
•Provides “value-added” services as approved by the Site Manager/Supervisor.
•Builds professional relationships with clients as well as employees within the firm.
•Educates themselves on the firm culture, the key people, and the roles of those key people and assimilates themselves into the culture.
•Understands firm culture and expectations in regard to greeting clients and other visitors to the firm.
•Maintain proper visitor and guest security procedures as laid out by the Client and the firm.
•Monitors the whereabouts of attorneys and staff in order to appropriately handle telephone calls, visitors, and/or questions.
•Serve as a firm concierge in regard to guests, clients, and staff, familiarizing themselves with the area, restaurants, coffee houses, etc.
•Maintain the professional appearance and cleanliness of the firm lobby.
•Orders supplies, when necessary, organizes supply room, supply closets, etc.
•Performs light hospitality, when necessary, coffee, water, and order food, and drinks.
•Performs other duties as assigned.
Dress Code:
•Business Casual. No T-shirts, hoodies, leggings, etc.
Benefits:
For information and details on employment benefits offered with this position, please visit here .Should you have any questions / concerns, please contact our HR Department via our secure website .
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender(expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law.Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).