Legal Receptionist & Switchboard | 26654 - Ricoh

Summary

No Covid Vax policy
Read responsibilities for better understanding.

 Seeking an experienced, professional receptionist with some hospitality exp. 

That will be ordering lunch, stocking the kitchen etc with tea, coffee, etc. 

There is not extensive lifting, walking or standing but sometimes, based on the day there may be. Anything above 50# there will be help

Seeking someone with customer service, customer-facing, and longevity on jobs. 

PC experience, problem solving, and ability to interact in a professional manner as it is a law office.

The dress code is Well-groomed and Business Casual as it is for a Receptionist at a Law Firm and are the first face they see

Report to Venable LLP 100 SE 2nd St 44th fl Miami Fl 33131 parking is reimbursed​

​​***Shift timing***

8:30 AM to 5:30 PM (Mon to Fri)

Job Type: Temp to engage

Roles & Responsibilities

Provides exceptional customer service to the firm by performing a variety of job duties and responsibilities within the Legal environment. 

Maintains utmost professionalism and willingness to assist the Legal customers to include but not limited to law partners, paralegals and legal administrative assistants with value added services. 

 Meets and greets all visitors and employees to the firm, providing them a professional welcome, going above and beyond in their service approach. 

Schedules meeting rooms, insuring that each conference room has the necessary supplies, beverages, video conferencing etc. prior to the clients meeting times. 

Answers all incoming telephone calls made to the firm, by following firm/Ricoh phone etiquette expectations and ensuring communication at a professional level. 

Engages in company and community service events or firm initiatives, philanthropies. 

Performs light clerical/admin asst duties: 

 Performs a broad range of clerical duties that require knowledge of legal procedures and terminology as required. 

Prepares documents, maintains files and calendars, schedules appointments and meetings as required. 

Prepares legal documents and correspondence from draft or dictated text as required.

Manages calendars and assists in meeting deadlines as required. 

Provides light housekeeping duties, maintaining an organized work space.

Provides “value added” services as approved by Site Manager/Supervisor. 

Builds professional relationships with clients as well as employees within the firm. 

Educates themselves on the firm culture, the key people, the roles of those key people and assimilates themselves into the culture.

Understands firm culture and expectations in regards to greeting clients and other visitors to the firm.

Maintain proper visitor and guest security procedures as laid out by Ricoh and the firm.

Monitors whereabouts of attorney’s and staff in order to appropriately handle telephone calls, visitors and / or questions. 

Serve as firm concierge in regards to guests, clients and staff, familiarizing themselves with the area, restaurants, coffee houses etc.

Maintain professional appearance and cleanliness of firm lobby.

Orders supplies when necessary, organize supply room, supply closets etc. 

Performs light hospitality when necessary, coffee, water, order food, drinks. 

Performs other duties as assigned.