Legal Operation Business Analyst - PTR Global

Legal Operation Business Analyst

Day 1 Onsite Austin. TX

Hybrid – 3 days onsite / week

Long term contract

Direct client opportunity

No mid layer / No Implementation partners are Involved

• The Legal Operations group is looking for an experienced Business Analyst that will work closely with our Apple Matters Product Manager to analyze data, gather requirements and create/refine process models.
• The candidate will be part of a cross-functional team, working closely with representatives from development, data and change management to ensure project deliverables are created / submitted based upon the agreed schedule and align with the project stakeholder expectations.

The Business Analyst must be prepared to:

• Develop and document business processes to illustrate current and future state.
• Gathering stakeholder feedback, categorizing and prioritizing information.
• Review and analyze user feedback to identify common themes, trends and recommend areas for improvement.
• Stay connected with users, keeping them informed about the status of their submitted recommendations.
• Convert user feedback into actionable user stories (within JIRA) that reflect the desirable business process.
• Must have worked in prior Salesforce implementation and have required Salesforce skillset
• Be prepared to draft test cases that are user friendly and make sense.
• Confirm system meets submitted requirements by actively participating in system testing activities.
• Support end user testing activities by tracking progress and conducting any required follow ups.
• Communicate findings, recommendations and project updates to the Apple Matters core team.
• Must be comfortable liaising between technical and business team members

Additional Requirements:

• Minimum 5 years of experience serving as a Business Analyst.
• Experience in Legal Operations a plus.
• Experience with business process modeling; mandatory.
• Familiarity using Apple based tools required (JIRA, Miro, Chorus, Quip, Keynote, Wrike); mandatory.
• Excellent verbal and communication skills; mandatory.
• Self-motivated and able to work with minimal supervision; mandatory.
• Collaboration, communication, interpersonal, problem-solving, decision-making skills and attention to detail; mandatory

Skill Sets - Experience – Preference

• Communication Skills - 2-5 Years - Is Required
• Verbal Communication - 2-5 Years - Is Required
• Requirements Gathering - 2-5 Years - Is Required
• Process Design - 2-5 Years - Is Required

Pay Range: $65/hr - $70/hr

The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision as well as 401K contributions.