Legal Assistant - Selective Staffing Solutions

Selective Staffing Solutions has teamed up with a law firm that is comprised of attorneys and support staff that have extensive experience in foreclosure, mortgage servicing, and home retention/loss mitigation. Known as one of the best places to work in WNY, they are looking to add a Legal Assistant to their growing team!
ESSENTIAL JOB DUTIES

• Clear title defects (via title claim determinations or manual clearance)
• Advise client of all title issues within 72 hours of receipt
• Communicate issues to clients and title company representatives
• Follow up with title underwriters for resolution of claim via indemnification, satisfaction or other acceptable resolution.
• Contact lien holders to obtain Satisfactions/Releases/Terminations of prior liens on record.
• Prepare and record Satisfactions/Releases/Terminations where necessary.
• Obtain and record Certified Court Orders
• Obtain clear title for Mobile Homes –DMV/IBTS Search (to obtain all identifying information) and secure DMV lien releases where necessary.
• Back-up/overflow contact for: 255 affidavits, Assignments & Taxes
• Check client systems daily to meet timelines;respond to client messages within 24 hours and update due/overdue title tasks with status.
• Return telephone calls and emails within 24-hour timeframe or as dictated by Manager.
• Comfortable reaching out to attorneys and other management to inquire/advise/escalate status.
• Assist in training new hires
• Additional duties as assigned and/or as business needs dictate by management.

EXPERIENCE LEVEL & BEHAVIOR

• 2 or more years of mortgage, legal, title and/or foreclosure office experience
• Works well with little to no supervision
• Assist in training new hires and others as policies/procedures change
• Exudes positive behavior amongst co-workers, all Management, Attorneys in and outside of firm, other departments and clients.
• Responds appropriately to change and is willing to assist others who struggle with the notion.
• Able and willing to bring questions and/or concerns to direct Manager.
• Offers meaningful suggestions for process improvements.
• Ability to take on and properly handle escalated client issues with little guidance.
• Must interact with clients and colleagues in a courteous and professional manner at all times
• Observe and follow the company’s policies and to maintain proper standards of conduct at all times
• Legally obligated to respect and preserve the confidential, proprietary information and trade secret

• Legal, foreclosure, mortgage, title and/or real estate knowledge
• Solid computer skills and accurate keyboarding skills
• Exceptional organizational skills and attention to detail
• Exceptional time management skills
• Exceptional comprehension and problem solving skills
• Exceptional verbal and written communication and client interpersonal skills
• Self-motivated and proactive individual who responds appropriately to change
• Ability to take on multiple tasks/project(s) from department management, and complete in a timely and accurate manner
• Ability to work in a team environment to meet changing priorities and deadlines, as needed

• High School diploma necessary.
• 2 or more years of legal, mortgage, title and/or foreclosure related office experience preferred

• Remaining in a stationary position, sitting for prolonged periods at a desk and working on a computer with dual monitors
• Prolonged periods of keyboarding; repeating motions including wrists, hands and fingers.
• Must be able to lift 25 pounds at times

• Legal, foreclosure, mortgage, title and/or real estate knowledge
• Solid computer skills and accurate keyboarding skills
• Exceptional organizational skills and attention to detail
• Exceptional time management skills
• Exceptional comprehension and problem solving skills
• Exceptional verbal and written communication and client interpersonal skills
• Self-motivated and proactive individual who responds appropriately to change
• Ability to take on multiple tasks/project(s) from department management, and complete in a timely and accurate manner
• Ability to work in a team environment to meet changing priorities and deadlines, as needed

• High School diploma necessary.
• 2 or more years of legal, mortgage, title and/or foreclosure related office experience preferred

• Remaining in a stationary position, sitting for prolonged periods at a desk and working on a computer with dual monitors
• Prolonged periods of keyboarding; repeating motions including wrists, hands and fingers.
• Must be able to lift 25 pounds at times