Legal Assistant (Lemon Law) Remote - Bay Area, CA - Morley

Location: Remote – applicants must be located in proximity to California's San Francisco Bay Area*

Join Morley as a Legal Assistant (Lemon Law), where you'll represent a Fortune 500 company alongside its General Counsel, focusing on automotive claims, including those under lemon law. This position is well-suited for someone with a paralegal background who is ready to take on challenging cases and ensure compliance with California regulations.

What You'll Do

• Collaborate with the Office of the General Counsel (OGC) and client outside counsel to support the client's defense strategies, including lemon law claims

• Serve as the "Person Most Knowledgeable" (PMK) on the client’s policies and procedures, providing essential testimony at depositions and trials*

• Manage small claims cases effectively, advocating for the client’s interests*

• Work in partnership with the California review team (located in Michigan), evaluating vehicle buyback requests to ensure they meet legal standards

• Train and guide team members on best practices for managing claims, emphasizing the nuances of lemon law

• Oversee the pilot dealer customer support process in California, enhancing consumer satisfaction and compliance

• Assess relief requests from consumers, focusing on those related to lemon law, to ensure fair and compliant resolutions

• Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude 

*Work Location

• Candidates must reside in proximity to California’s San Francisco Bay Area
• This is a remote position that requires occasional travel to Bay Area locations

Pay Transparency

This full-time role offers a starting salary between $60,000 - $65,000 annually, based on paralegal experience and expertise, including familiarity with California lemon law. 

Questions Before You Apply? 

Live chat with a Morley Talent Acquisition (TA) Specialist (careers.morleycompanies.com | chat hours: M-F 5 a.m. - 2 p.m. Pacific time / 8 a.m. - 5 p.m. Eastern time; closed on some holidays | TA will respond to after-hours questions the next business day). 

Required Skills

• Strong interpersonal and communication skills, crucial for managing sensitive legal cases
• A proactive attitude, excellent organizational skills, and a detailed approach to case management
• Ability to work independently in a high-stress environment, with a focus on legal and paralegal duties

Eligibility Requirements

• Recent paralegal experience, preferably in a role dealing with consumer claims and lemon law
• Paralegal degree OR college degree with paralegal certification
• Solid understanding of consumer claims management, including California lemon law
• Available to travel on location for cases/trials as needed
• Commitment to a consistent work schedule

Remote Work Requirements

• Resident of California, in proximity to the San Francisco Bay Area
• High-speed internet access at home that you are able to connect to via Ethernet or landline 
• Secluded and distraction-free work environment

The value of your employment is more than your paycheck. It’s the combination of competitive pay, health benefits and other benefits Morley provides – your total compensation package.

Health & Wellness Benefits

• Medical and prescription coverage, including free annual physicals
• Dental and vision insurance
• Paid time off
• Associate wellness program (earn a reward for getting your annual wellness checkup)
• Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)

Financial Benefits

• 401(k) with match
• Flexible spending account
• Life insurance
• Short- and long-term disability insurance

Benefits to Make Your Life Easier

• Teladoc: Free online access to doctors 24/7
• 24/7 nurse help desk
• Patient advocacy: Free 24/7 help with benefit questions and claims issues
• Family, financial and estate guidance (will) services

About Morley

Our mission is to deliver extraordinary experiences.

We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) – for our Morley Family members and for the world-leading companies that partner with us.

Learn more about Morley from our associates' perspective. Visit https://morley.goodseeker.com/c/morley to view their stories.

We are an Equal Opportunity Employer and promote an inclusive, caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact talentacquisition@morleynet.com

Thank you for your interest in Morley.

Notices 

• Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: https://bit.ly/MorleyEverify and your right to work: https://bit.ly/MorleyRightToWork
• Click here to view Morley’s CCPA Notice for applicants in California: https://info.morleynet.com/ccpa
• Click here to view Morley's privacy policy: https://info.morleynet.com/morley-privacy-policy