Leasing and Occupancy Specialist - MidPen Housing Corporation

WHY MIDPEN

At MidPen, we build communities that change lives. Since 1970, we have been committed to our mission: to provide safe, affordable housing of high quality to those in need; establish stability and opportunity in the lives of residents; and foster diverse communities that allow people from all ethnic, social, and economic backgrounds to live in dignity, harmony, and mutual respect.

We develop affordable housing, provide professional property management for all our communities, and coordinate robust onsite support programs that help residents thrive. We are active in 12 Northern California counties and have earned recognition as one of the nation’s leading non-profit developers and stewards of affordable housing. Our current portfolio of more than 130 properties is home to 20,000 working families, seniors, and people with special needs. We take pride in delivering affordable housing solutions, and we invite you to join us on a journey toward social, economic, and racial equity.

ABOUT PROPERTY MANAGEMENT

The Property Management team is responsible for operating and maintaining our beautiful communities, but beyond that, they are relationship builders and the heart and soul of MidPen. Rooted in our ICARE values (Integrity, Collaboration, Accountability, Respect, and Excellence), and our Guiding Principles of diversity, equity, inclusion, and belonging, Property Management works closely with our residents, our community partners, and their fellow MidPenners, including close collaboration with our Resident Services team.

BENEFITS AND COMPENSATION

In 2023, MidPen was again certified as an official Great Place to Work®, and for good reason! In addition, we offer a best-in-class benefit package that includes healthcare options (Kaiser or Sutter), dental, vision, life & disability insurance. We also offer a wide range of voluntary benefits; 403(b) retirement investment opportunity and annual financial literacy and retirement planning options, FSA for childcare, medical and commuter benefit options, Employee Assistance program and pet insurance for our furry, feathered, and scaled friends. In addition to 14 paid company holidays, which include a paid winter holiday break between Christmas and the New Year, we offer 4 paid wellness days for employees to disconnect and recharge. As a learning organization, we encourage professional development and career advancement, and we offer up to $3,000 annually ($12,000 lifetime maximum) for education assistance with tuition reimbursement and/or loan debt relief that includes qualified family members. And, as a family-friendly company, we offer a paid time off parental leave benefit of 12 weeks in a 12-month period for new or expecting parents. Check out our benefits snapshot on our careers page.

PAY RANGE

$67,000 - $71,000 Annual Salary - Pay based on applicable experience and qualifications

POSITION OVERVIEW

Under the direction of the Leasing and Occupancy Supervisor and in collaboration with the on-site Property Management team, the Leasing and Occupancy Specialist provides support to properties during active Lease-up by ensuring that all applicable regulatory requirements are met, and all necessary documentation is in place to confirm the Applicant’s Eligibility at Initial Move-In. When not supporting an active Lease-up, the Leasing and Occupancy Specialists will provide support to stable properties, including independently reviewing and approving Move-In and Annual Recertification files.

This position requires travel to our Lease-Up Communities.

This position qualifies for an Auto Allowance and Lease-Up Bonuses.

ESSENTIAL DUTIES

• Receives documents from the Leasing Intake Associate after applicant Interview is conducted and executes file processing tasks such as:
  • Sends out 3rd party verifications and tracks progress using Management Software
  • Reviews documents for accuracy and completeness
  • Documents missing or inconsistent information in writing
  • Communicates with Leasing Intake Associate when additional information is needed from the applicant
  • Ensures applicant file is kept current and organized in correct file order
  • Performs income calculations and prepares file cover sheet based on unit assignment from Community Manager
• Reviews and approves completed move-in files, assuring applicants are program eligible
• Communicates outcome of file review to community using the File Review Sheet
• Participates in File Audits to confirm compliance with program requirements
• Maintains current professional and technical knowledge by attending trainings for affordable program compliance
• Serves as a resource for information pertaining to occupancy and qualification requirements
• Performs other duties as required

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the education, knowledge, skill, and/or ability required.

Education and Experience

• High School Diploma or GED
• Willingness to obtain Tax Credit Specialist/Certified Occupancy Specialist certifications
• 2 years of experience in any of the following: Affordable Housing, Property Management, Leasing Agent, Compliance Specialist, Real Estate Agent, Loan Officer, Mortgage Broker, Administration or combination of education and relevant experience
• Experience with Affordable Housing, Property Management and/or Program Compliance preferred
• Experience with property management software (e.g., Realpage, Yardi, Boston Post) preferred
• Preferred Certifications in the following; Blended Occupancy Specialist Certification, Tax Credit Specialist Certification, Certified Occupancy Specialist

Knowledge, Skills, and Abilities

• Microsoft Office Suite (Outlook, Excel, Word)
• Adobe Acrobat
• Ability to adapt to changes in structures and work priorities
• Detail oriented
• Excellent written and verbal communication skills
• Excellent organizational and prioritization skills
• Must possess a valid California Driver’s License, proof of current auto insurance, and reliable transportation
• Commitment to the Mission and Values of MidPen Services and MidPen Housing

Physical Requirements

• Constantly perform desk-based computer tasks
• Frequently sitting
• Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 15 pounds
• Rarely twist/bend/stoop/squat, kneel/crawl

This description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned.

EQUAL OPPORTUNITY EMPLOYER

MidPen Housing Corp. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Consistent with its obligations under the law, MidPen Housing Corp. will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job. MidPen believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.