Leasing Manager - Thrive Communities

Feel Seen at Thrive!

Community Information: Learn more about Viv Apartments here

Salary: $27 - $30 per hour

Schedule: Full-time; Tuesday - Saturday

Our purpose is to create a community where people feel seen, because we believe when people feel seen, they thrive. By cultivating award-winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at-scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive! Voted one of Washington's best workplaces 6 years in a row, Thrive builds on its culture by offering the following benefits: 

• 32 Paid Days off Per Year (PTO, Paid Holidays, Paid Personal Day, Paid Days of Service)
• Paid Birthday Off
• Generous Employer Matched 401k plan!
• $150 Leasing Commission
• $75 Renewal Commission (split between entire on-site team per renewal)
• Medical benefits effective 1st of the month following your start date!
  • 100% employee medical & dental insurance paid for non-tobacco associates, 80% covered for tobacco using associates
  • Optional HMO dental plan including adult and child orthodontics
  • Vision Option
  • $20,000 life insurance policy
  • Long-term disability coverage
• 24 hour Employee Assistance Program/Hotline
• Discounted Pet Insurance rates + additional voluntary benefit options
• $300 annual professional development/tuition reimbursement
• Training opportunities and career progression/growth plans!

Leasing Manager Purpose:

The purpose of  the Leasing Manager is to plan and direct marketing of property's products and services by performing the outlined duties personally or through subordinate supervisors. The manager is expected to conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to the property.

Leasing Manager Job Responsibilities:

• Establishes strategic marketing plans to achieve objectives.
• Develops and executes comprehensive marketing plans and programs, both short and long range, to support sales and revenue objectives of organization.
• Researches, analyzes, and monitors financial, technological, and demographic factors to capitalize on market opportunities and minimize effects of competitive activity.
• Plans and oversees advertising and promotion activities including print, online, and electronic media.
• Ensures effective control of marketing results, and takes corrective action to guarantee that achievement of marketing objectives falls within designated budgets.
• Oversees and evaluates market research and adjusts marketing strategy to meet changing market and competitive conditions. 7. Monitors competitive products and marketing activities.
• Guides preparation of marketing activity reports and presents to management.
• Establishes and maintains a consistent professional image throughout all product lines, promotional materials, and events.
• Being accountable for physical appearance of community including tour paths and made-ready product
• Strong focus on sales and leading team to accomplish sales goals 
• Training/ mentoring leasing team on company's phone, internet and tour standards.
• Demonstrates / trains compliance with lease paperwork and other legal documents required to lease apartments

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:

• Problem Solving - Identifies and resolves problems in a timely manner; Uses reason even when dealing with emotional topics. 
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance; 
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Demonstrates group presentation skills.
• Written Communication - Writes clearly and informatively; Able to read and interpret written information.
• Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well.  Effectively influences actions and opinions of others.
• Managing People - Takes responsibility for subordinates' activities; Makes self available to staff. 
• Quality Management - Looks for ways to improve and promote quality.
• Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition.
• Cost Consciousness - Works within approved budget; Develops and implements cost saving measures.
• Diversity - Shows respect and sensitivity for cultural differences.
• Organizational Support - Follows policies and procedures.
• Strategic Thinking - Analyzes market and competition.
• Adaptability - Adapts to changes in the work environment; Manages competing demands.
• Attendance/Punctuality - Is consistently at work and on time; 
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions.
• Judgment - Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently. 
• Professionalism - Reacts well under pressure; Treats others with respect and consideration regardless of their status or position. 
• Quantity - Meets productivity standards.
• Safety and Security - Observes safety and security procedures. 

Leasing Manager Qualifications:

• Associate's degree (A. A.) or equivalent from two-year College or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of residents or employees of organization. 
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. 
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.
• Knowledge of Yardi preferred 

If you do not fully meet the qualifications listed above but feel you have the skills and experience to be able to be successful in this position we welcome your application! Whether this or another position within Thrive, we would love to help you find the right role in our organization. 

Physical Requirements

• This position requires the ability to stand and walk or sit alternatively depending on the specific needs of the day. Estimated 70% of time is spent on feet and 30% spent sitting at desk.
• Constant need to type, write, & grasp (working at a computer and answering phones)
• Occasional need to bend/stoop/squat, climb stairs, push or pull, and reach above shoulder (cleaning up litter, putting out advertisement sandwich boards, put out balloons, open doors, pick up and move items)
• Ability to lift/move/push/pull up to 25 lbs on occasion, frequent need to lift/push/pull up to 20 lbs
• For more information regarding the work environment, physical, and mental requirements, please contact Careers@thrivecommunities.com. 

Equal Employment Opportunity

Diversity is celebrated at Thrive as we believe it makes us a better company. Our hope is that each associate feels welcomed, respected, and appreciated for their unique contributions. From our hiring practices, performance reviews, raise decisions, and opportunities for promotions, Thrive follows consistent and fair practices to ensure all Thrive employees and potential employees have an equal opportunity for employment and advancement based on merit, and are not discriminated against because of race, color, religion, national origin, age, sex, veteran status, pregnancy, childbirth, pregnancy-related conditions, disability, gender, gender identity, sexual orientation, or on any other legally protected basis. Our Human Resources department works with teams to make reasonable accommodations for those that require assistance in being able to participate in the interview process or meet the requirements of their position.

Background Check & Drug Screen Policy

Thrive Communities conducts background checks and drug screens for onsite property associates after the conditional offer of employment is accepted, in compliance with applicable federal, state, and local laws. Candidates will be asked to authorize these screenings and results will be reviewed by a designated HR representative. For questions about what will be reviewed on the criminal history, please contact careers@thrivecommunities.com.

The 4-panel drug screen tests for the following:

• Amphetamines including Methamphetamine
• Cocaine Metabolites
• Opiates including Codeine and Morphine
• Phencyclidine ("PCP")

Thrive Communities reserves the right to modify this policy at any time without notice.