Leasing Manager - Pavilion - Mills Properties

Mills Properties is the largest and most awarded property management company in St. Louis with 28 communities throughout the St. Louis and Columbia, MO region. As a ten-time winner of the St. Louis Apartment Association’s Management Company of the Year, our success is rooted in the hard work and unfaltering dedication of our team.

Driven by our mission to build living environments where memories are created, life is experienced, and friendships are nurtured, we take a people-centric approach and invest heavily in our people by offering:

• Competitive wages (Pay starting at $19.80 per hour)
• Monthly & quarterly performance-based bonus program
• Three medical insurance options
• Dental, vision, and life insurance
• Company-paid short-term and long-term disability
• Industry-leading paid time off program (accrue 18 days in your first year)
• 9 paid holidays
• 401k program with company match
• Health savings account with company match 
• 20% off rent at any of our communities   

How You Will Be Successful:

• Own the leasing process from introduction to move-in. This includes greeting guests, identifying their housing needs, touring the property, showing apartments, explaining lease criteria, determining eligibility based on established criteria, following-up with prospects, closing the sale, completing lease documents, and inspecting units to ensure a great “move-in experience”
• Provide supervision and coaching to the leasing team promoting an open and collaborative environment
• Oversee leasing and renewal processes, direct leasing team’s activities, and communicate expectations to achieve leasing and resident retention goals Mills Properties, Inc. is an Equal Opportunity Employer This job description is not intended, and should not be construed, to be an all-inclusive list of all responsibilities, skills, efforts, or working conditions as associated with a job. While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add or remove duties from particular jobs and to assign other duties as necessary.
• Exhibit “servant-first” leadership by putting the needs of the leasing team first, providing training and development to continually enhance individual and overall work team performance, and ensuring all necessary resources are available for the team to perform at the highest level
• Review staff performance regularly and hold associates accountable through training and mentoring.
• Partner with the marketing team to utilize creative marketing and social media strategies thereby increasing qualified property traffic and closing ratios
• Assist property manager with daily and weekly reports, resident communications, move-out inventory, etc. 
• Assist with planning, preparation, and execution of resident functions
• Support the maintenance team by inspecting grounds to ensure curb appeal and property appearance, maintain property cleanliness by picking up litter, and communicating service needs
• Maintain positive communications with residents and provide excellent service through courteous and timely response to resident needs and concerns
• Maintain accurate and in-depth knowledge of the property, other Mills properties and local competitors
• Perform the duties of leasing consultant when needed (see Leasing Consultant job description)
• Maintain a professional and organized work environment.
• Embrace Mills values applying to all areas of responsibility and abide by Mills policies and procedures

Requirements:

• High school diploma or GED; college degree preferred
• Three years’ experience in the multi-family property management or similar field with at least 1 years leasing
• CLP or NALP certification preferred but not required
• Demonstrated leadership and coaching skills with ability to coach and mentor
• Compelling communicator with strong negotiating, interpersonal, written and verbal communication skills
• Proven ability to maintain composure against obstacles; solving problems with keen insight
• Adept at building relationships and working in a team environment with proven track record of sharing ideas, providing encouragement, building on other’s ideas, giving due appreciation and bringing out the best in others

This description is not intended, and should not be construed, to be an all-inclusive list of all responsibilities, skills, efforts, or working conditions as associated with a job. While this description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add or remove duties from particular jobs and to assign other duties as necessary.

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